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Forum Discussion
Solved
Download speed cut in half on wired connection
Hi,
I just installed my Orbi on a xfinity gigabit connection using bridge mode. When I plug my pc directy into the modem I get a speedtest of about 960Mbs down. When I plug my pc into the Orbi...
Thanks for letting us know. Seems that you and others are noticing issues with the ISP services as well:
Glad they got it fixed. Please mark your thread Solved so others will know.
Enjoy now.
MidTnMike41 wrote:
My issue is resolved. Turned out to be a problem with xfinity. After rebooting everything and plugging PC directly into modem i was only getting 350Mbps from modem. After an hour on the phone they admitted my speed was wrong. They did something, i lost internet for a few min and it came up. I now get 950Mbps on my wired PCs through the Orbi. All is good. Make sure to check speed going in!
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
MidTnMike41 wrote:
Hi,
I just installed my Orbi on a xfinity gigabit connection using bridge mode. When I plug my pc directy into the modem I get a speedtest of about 960Mbs down. When I plug my pc into the Orbi I only get 350Mbs down. I tried changing the cable between my modem and the Orbi but still getting same speed. Has anyone else had this issue?
It is running the latest firmware V2.2.1.210. Not sure of the model# of the modem, it's whatever Xfinity provides. I put it in bridge mode and the Orbi is in router mode.