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Forum Discussion

randogdog's avatar
randogdog
Follower
Dec 19, 2018

Drop In

I have the ORBI with Alexa and 3 Satellites and 3 Amazon Echo Dots.  All connected and happy.  But when I ask ORBI to Drop In to a room it says unsupported function. I can do it fine from the Alexa app on my iPhone.  Does the ORBI Alexa device not support all of the features of a real Alexa device?  When the ad says "with Alexa" I kinda figured that would be full, not partial.   Is ORBI really limited?

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I would contact NG support about what features are supported on the Alexa version of Orbi. 

  • AmitR's avatar
    AmitR
    NETGEAR Employee Retired

    It's coming via software update.  

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Full details are important.

         

        That's why Netgear has its suggested information that people should provide:

         


        Subject (Include model number and brief summary)
        Model (Recommended - Helps the community give the best answers)
        Body (Include additional detail including model version, firmware, OS and environment where relevant.)

        They are there for a good reason.

         

        In this case, other stuff on the network may also help.

         

        But it may be that AmitR has the answer. Pity that a Netgear person offers such a cryptic response, with next to no useful information.

         

        I would try it on my  RBS40V, but I have no idea what this command is supposed to do.