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Forum Discussion
Ethernet backhaul causes crash if anything else is on the switch
I've heard of others having issues with ethernet backhaul. I suspect mine is similar. Short story: if any device other than the connection for ethernet backhaul is connected to the satellite or route...
Last night my Orbi developed this problem. It had functioned flawlessly for almost 2 months. I have one satellite connected by ethernet backhaul, and one connected wirelessly. This morning had not internet access. When I tried to ping the router it would not reply. I unplugged all of the ethernet connections and it immediately began to reply. One by one I went through unplugging my wired devices to figure out which device was causing the main Orbi to crash, and upon unplugging the ethernet backhaul to the Orbi satellite, it began responding to pings. Strange. It had worked fine in that configuration. Anyway, everything is working again, as long as the ethernet isn't plugged in to the Orbi satellite.
danny07 wrote:
Last night my Orbi developed this problem. It had functioned flawlessly for almost 2 months. I have one satellite connected by ethernet backhaul, and one connected wirelessly. This morning had not internet access. When I tried to ping the router it would not reply. I unplugged all of the ethernet connections and it immediately began to reply. One by one I went through unplugging my wired devices to figure out which device was causing the main Orbi to crash, and upon unplugging the ethernet backhaul to the Orbi satellite, it began responding to pings. Strange. It had worked fine in that configuration. Anyway, everything is working again, as long as the ethernet isn't plugged in to the Orbi satellite.
Try the following to get the Ethernet Backhaul up and running.
Disconnect the Ethernet backhaul cable (I know in your case it is already disconnected).
From within the Router GUI remove the Satellite
Add the satellite as a new satellite wirelessly and allow it to connect and show the Blue light
Reconnect the Ethernet cable to establish the wired backhaul.
This has worked for me following issues after power cuts.
- Thanks for your advice
How do I remove the satellite when I’m on the GUI screen.
If I click on it it just allows me to change name no remoce buttonPower it off and in the GUI it will state 'Disconnected' and give you the option to 'Remove.' Do this and then add it again wirelessly if you can and then via Ethernet.