Forum Discussion

Aspirant

Jun 23, 2018

Ethernet backhaul not working?

Hi, I’ve installed my Orbi system today, main device as Router. Since the distance between the Router and the satellite is too far, I decided to use an ethernet backhaul. Initially sync...

Troubleshooting

FURRYe38

Guru - Experienced User

Jun 23, 2018

What FW version is the system loaded with currently? Be sure your using a recent same version on both base and satellite(s).

Any network swtiches between the base and satellite(s)? If so, Mfr and model#? Managed or NON Managed switches?

Mfr and model# of ISP modem/ONT that the Orbi is connected to.

I got same system working last weekend:

https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1592753/highlight/true#M34020

Erwin_S

Aspirant

Jun 24, 2018

Hi,

thanks for your reply...

The setup is as follows:

RBK50 in router setup connected to my cable modem (Compal).

The firmware on both router an satellite are latest: 2.1.4.16

Initially connected the satellite over WiFi, but then the backhaul reported being bad.

Plugging in into a Cisco unmanaged 24 port 1Gb ethernet switch did not solve the backhaul message.

Tried another switch, unmanaged Netgear 1Gb 8 port, and then the satellite was not even recognized by the router.

Funny enough, the satellite did work, but could not me managed through the router or with the app.

I would suspect that that status in the GUI reported ethernet when a backhaul cable was connected.

I hope this is explaining enough.

Regards,

Erwin