NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Nagron447's avatar
Nagron447
Aspirant
Jul 15, 2019
Solved

Ethernet speeds via Orbi

Hi Guys,

 

I recently purchased and installed the Orbi Wifi system, as the Router provided by my ISP would constanly drop Wifi connections on us. It was a brand new Netcomm Router that was provided when we got fibre installed to the house. Although the Wifi was terrible, the Ethernet port would allow up to 895 mbps which was great.

 

I connected the Orbi to the existing Router, as I needed it for the phone jack input and the fibre connection port. The Orbi Wifi proved to be not only faster, but also rock solid with connections. I havent recalled once being dropped by the Wifi connection.

 

One problem however, the Ethernet port is now significantly slower. I was only receiving 500 mbps last night. I tested with the same equipment, the only difference being I plugged the Ethernet into the Orbi.

 

Any advice would be appreciated. Thanks.

  • I restarted the ONT and Modem and problem solved. Back to 800+ mbps.

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Modem Combo Units:
    This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

     

    What do AP mode configuration on the Orbi produce for you?

    • Nagron447's avatar
      Nagron447
      Aspirant

      I enabled AP mode when I set up the Orbi. So the same 500mbps speed.

    • Nagron447's avatar
      Nagron447
      Aspirant

      I restarted the ONT and Modem and problem solved. Back to 800+ mbps.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Glad it's working now. 


        Please mark your thread as solved so other will know. 

         

        Enjoy. :smileywink: