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Forum Discussion
MLewisCT
Dec 08, 2025Aspirant
Even if I "hide" the 5ghz, and "forget" the SSID on my android phone
These steps will not work for me for some reason. Even if I "hide" the 5ghz, and "forget" the SSID on my android phone, when it then shows the available networks, it is still a 5ghz network. I also...
MLewisCT
Dec 09, 2025Aspirant
Thank you. Good to know. I just have a hard time justifying another thousand dollars on a new Orbi Mesh (I have three satellites) when the one I purchased isn't that old yet and supports everything else in our home fine. Though it would be nice if you could have a dedicated band and name it with the 50, it isn't so much an Orbi issue as a Mitsubishi App / configuration design issue.
I did hide the 5.0 SSID (which is obviously the same name as the 2.4), power down the 5.0 to 25% and try standing far away outside the house to get the 2.4 connection on my phone, but it didn't work - still got 5. After repeatedly telling it to forget the network and trying different spots, in the end, I just ordered the access point. I get them using 2.4 on an ongoing basis due to the range, but just don't understand the incompatibility with dual band during set up, etc. I appreciate all the input from the community!
FURRYe38
Dec 09, 2025Guru - Experienced User
The compatibility issues seen like this are due to the IoT mfr. They have 2.4Ghz only devices and only program there setup software to connect on 2.4ghz. They either don't realized or fail to understand or maybe don't wan't to understand, that for any phone, pad or wireless laptop, these are dual band or tri band supporting devices in which all frequencies are on the same network when connected to a dual or triband MESH system or wifi router that has Smart Connect enabled and all frequencies are connected at one SSID name. The IoT mfr seems to limit how there setup software interacts with mobile devices, wifi routers and there IoT devices. I would presume that if they allowed there setup software to work on dual/tri band mobile devices, recognizing that the wireless network, regardless of frequency, is all on the same side of the network and could be configured to setup a 2.4Ghz IoT device while the setup mobile device is on say 5Ghz or even 6Ghz, would and should connect with out having the setup mobile device on the same 2.4Ghz frequency.
However not all IoT mfrs are limiting. Have set up some newer smart bulbs on my mesh system and never had to use the IoT work or configure anything on 2.4ghz. Maybe some IoT mfrs are getting better in the compatibility arena with one SSID named networks. Maybe there making some progress here.