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Forum Discussion
MLewisCT
Dec 08, 2025Aspirant
Even if I "hide" the 5ghz, and "forget" the SSID on my android phone
These steps will not work for me for some reason. Even if I "hide" the 5ghz, and "forget" the SSID on my android phone, when it then shows the available networks, it is still a 5ghz network. I also...
MLewisCT
Dec 09, 2025Aspirant
Thank you. Good to know. I just have a hard time justifying another thousand dollars on a new Orbi Mesh (I have three satellites) when the one I purchased isn't that old yet and supports everything else in our home fine. Though it would be nice if you could have a dedicated band and name it with the 50, it isn't so much an Orbi issue as a Mitsubishi App / configuration design issue.
I did hide the 5.0 SSID (which is obviously the same name as the 2.4), power down the 5.0 to 25% and try standing far away outside the house to get the 2.4 connection on my phone, but it didn't work - still got 5. After repeatedly telling it to forget the network and trying different spots, in the end, I just ordered the access point. I get them using 2.4 on an ongoing basis due to the range, but just don't understand the incompatibility with dual band during set up, etc. I appreciate all the input from the community!
StephenB
Dec 09, 2025Guru - Experienced User
MLewisCT wrote:I get them using 2.4 on an ongoing basis due to the range,
It's also cheaper (and more power efficient). A lot of IoT devices are 2.4 ghz only.
There is another path, which is to
- turn off the Orbi
- set up a hotspot with the same name/password as the orbi network on one phone
- do the install on a different phone.
Once paired, you can turn on the orbi and disable the hotspot.
MLewisCT wrote:try standing far away outside the house to get the 2.4 connection on my phone,
My wifi modules require bluetooth during the install, so I did need to be fairly close to the modules to get the pairing process to work.
FURRYe38 wrote:The compatibility issues seen like this are due to the IoT mfr.
Sure. But unfortunately the workarounds require messing with the wifi, since you can't force the phone to join the 2.4 ghz network.
While the IoT network does solve the problem in the newer kit, I do wish there were on/off controls for each of the client networks. It would be handy to have those controls when troubleshooting.
- MLewisCTDec 09, 2025Aspirant
Good suggestion on the hot spot. Apparently Verizon requires you to subscribe to make your phone a hotspot on mobile data vs. sharing your home WiFi. I think it would have worked though. Along those lines, I think I can connect the access point, turn off the Orbi, and set up the access pont WiFi to the same SSID/PWD as the Orbi, configure the two mini split heads and the central heat pump WiFi adapter, then disconnect the access point and turn the Orbi back on after I finish setting up the zones. Does that sound like it would work? At least I wouldn't have to keep the access point set up and running that way.
- StephenBDec 09, 2025Guru - Experienced User
MLewisCT wrote:
I think I can connect the access point, turn off the Orbi, and set up the access pont WiFi to the same SSID/PWD as the Orbi.
Does that sound like it would work?
You'll need a router. Though your ISP "modem" might be a gateway (router+modem).
A variation will work
- change the SSID on the Orbi
- set up the AP to use the original SSID/PWD
Then of course change the SSID back after the install.
- MLewisCTDec 09, 2025Aspirant
I can do that. Thanks!
I had been thinking the access point would be plugged into the Orbi Router via Ethernet. The Orbi Router wireless would be turned off (Orbi router still on), then back on when done. Or, I can leave it on and change the SSID during the install time.