EX7500 in existing Orbi (RBK50) environment

Can you tell us firmware version in Orbi as well as daisy chain setting in GUI?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO.

Is Daisy Chain enabled or disabled on the Orbi? 

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Zetone wrote:

Hi guys,

 

I'm having a dead spot on my terrace so decided to add an EX7500 extender to fill the gap. The extender connects correctly to the existing RBK50 setup (all status leds are Blue), but random connection problems do take place after 1 day or so of operation. EX disconnects from Orbi (Red or Off status) - implicitly, all connected devices loose internet connectivity. The EX is setup as normal extender (not via WPS).

I think the EX is somehow looping connections between my RBR50 and RBS50 and somehow drops the connection in the process. Is there any way to force the EX to connect only to RBS50?

 

Any other thougts?

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First, how is the signal strength there? How far away are you from the satellite? as FURRYe38  asks. What are your obstructions? Download something like WiFi Analyzer and check your signal strength in db. It could be just losing signal. 

If not, as a point of curiosity, I read nowhere that the EX7500 is rated for exterior use. If it is not totally exterior, why would you go with that product rather than an Orbi wall plug in like the RBW30 (it is obvious why someone may want to avoid the RBS50Y which is truly exterior: cost)?

The EX7500 is primarily designed for people who have an existing system that is not mesh. The term "mesh extender" is not used to indicate that the product is for extending mesh systems, but to turn conventional systems into a mesh type environment with a single SSID and that unit being a triband with dedicated backhaul. It also includes what Netgear calls "FastLane" technology, which allows you to dedicate some extender models bands to router connection but the EX7500 may work better not using this due to the dedicated 5GHz backhaul. How this is configured in your device may also be relevant to connection.using the EX7500 which is designed to turn a conventional wifi environment to a mesh environment, and not necessarily as an add on to an existing mesh system. For that additional add ons are offered. So if the signal strength is not the issue, settings for backhaul dedication on the EX7500 may be interfering.