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rmpee's avatar
rmpee
Tutor
Aug 26, 2021

Fail-Over Notification

I just bought the LBR20, and it is working fine.  Does anyone know if there is a method to be notified when the primary WAN fails and it switches over to LTE.  I would like a push notification, text, or email.  Is that possible?  

Also, in case a product support person sees this and can forward to the app team.... can the Orbi app add an improvement show what connection is active on the landing page?

5 Replies

  • I posed this exact same question a couple months ago and have received no answers whatsoever. I think it's a very BIG hole in the feature set. Hopefully someone will respond.

    • rmpee's avatar
      rmpee
      Tutor
      I did stumble upon that on the landing page for the orbi app it shows the connections that are currently connected. When I disconnected the cable modem and went to the orbi app via anywhere access, it showed only the cellular symbol. After I connected the cable modem back in, it showed the RJ45 connector symbol.

      Now they just need to provide active notification vs passive notification.
    • theluke79's avatar
      theluke79
      Aspirant

      I am astonished for the lack of this feature...it is beyond BASIC to provide a notification when WAN1 is not working and LTE kicks in...


  • rmpee wrote:

    I just bought the LBR20, and it is working fine.  Does anyone know if there is a method to be notified when the primary WAN fails and it switches over to LTE.  I would like a push notification, text, or email.  Is that possible?  

    Also, in case a product support person sees this and can forward to the app team.... can the Orbi app add an improvement show what connection is active on the landing page?


    Thanks for the posting I'll be sure to keep an eye on this Walgreenslistens thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.