New Idea

Orbi: True mesh

by BergWest Initiate on ‎2016-12-24 05:07 AM

Feature request: Make it possible for satellites to connect to each in order to extend coverage in tall or long houses.




I live in a four story town house and have bought the Orbi system in order to get better wifi on the top floor. The base is placed in the center of the ground floor which gives great coverage for the ground floor and the first floor. The satellite is placed on the second floor and extend the wifi to the third floor. On the fourth floor the is no wifi coverageSmiley Sad I would love to buy a second satellite and place it on the third floor but I understand that this is not possible because it has to be within the reach of the base... I would love if Netgear could add the option for a "true mesh". This is also what I expected when I bought it because it is marketed as a mesh network.

Netgear Orbi - Wired Sattelite

by seany187 Star on ‎2016-09-26 09:43 AM

Other mesh networks such as Eero and soon Luma support hard wiring your sattelites. I think its extremely important Netgear Orbi does the same. Especially for those of us who can.

There is currently no way to install a proper PKI-chained SSL certificate from a third party like Comodo or StartCom SSL.  With all current versions of the NETGEAR firmware, when enabling HTTPS access for remote management, my/all browsers get angry because the R7000 is using a self-signed certificate:


Self-Signed Cert


I have a free StartCom SSL cert all generated and ready to install.  The problem is, there is no supported way to install this certificate, intermediate cert, and private key, with the R7000.


- Dave

Orbi: Improve diagnostic info

by netwrker Tutor on ‎2016-12-20 06:14 PM

I have added an Orbi system to my network in AP mode to replace an ASUS RT-68P, but miss much of the diagnostic info I've been accustomed to. 


On the attached devices screen in AP mode, I would like to know the current tx/rx speed of the devices, which band they are using, as well as whether they are on the router or which satellite. 


I'd also like to be able to see the MAC addresses of the wifi interfaces in the GUI so I can determine which router/satellite is connected from a wifi client system 


Orbi app suggestions

by AniDutta Apprentice on ‎2016-12-18 09:58 AM
Orbi is one of the best whole home Wi-Fi systems in the market. The only weak link is the app. Netgear can you please consider adding the following functionality in the app:
1) Pausing internet for a device
2) Setting time limits for a device
3) setting time limits for common apps ( see Disney Circle)
4) Set QoS
5) Activate guest network

A loyal user

PLEASE update the Genie program. It is so slow, clunky, outdated, and ugly. It's really pathetic, especially in the vain of more expensive hardware. The user experience does not match the price. It's like buying a Mercedes but the seats are made of cheap cloth. If I spend hundreds of dollars on a top of the line product, I expect the software to be excellent. Other companies have much better software. Catch up. 

On the Basic Home page, Attached Devices provides a list of Connected Satellites and Connected Devices.


Apparently prior to update V1.3.0.12, Attached Devices provided a list of the devices connected to the Router and each of the Satellites. The code still resides in update V1.4.0.18 and occasionally shows up when a device is renamed.


I think the old format is more informative than the new format, and should be made available as an alternate listing, maybe as the ADVANCED Home page, Administration, Attached Devices.


Orbi Light Control Options

by JopopoJC Follower on ‎2016-12-08 12:11 PM

It would be great to have options for the top lights on both the router and satelite Orbi's.  The information about connectivity is welcome, so it would be nice to see it outside of the initial boot/sync for troubleshooting at a glance (or on demand).  Providing something in the Genie app for user preferences such as:

  • LED on post boot (current default)
  • LED always on
  • LED intermittently on (on for 10 seconds every xx minutes)
  • LED on during timeframe (user selectable days & times; e.g. during the evening hours when a user is most likely home)
  • LED always off


The genie program looks and feels really outdated. It's slow, cluttered, and not terribly pleasing to look at or use. I think it could really use a facelift. The same goes for the netgear website and the router UI. The C7000 is a great product but it cost me a lot of money. I don't feel like the software/UI is consistent with the premium price I paid. 

Wall Mount Bracket for Orbi (RBK50)

by JBMN Star on ‎2016-09-26 09:54 AM

It would be great to have a wall mount bracket for the Orbi router.  My previous two wifi routers mounted on the wall.

Suggestion on Features

by guyguy Guide ‎2016-12-13 11:44 AM - edited ‎2016-12-13 11:47 AM

I want Netgear to add some features to this router. If the feature does exist, please improve the feature to make it better.  First off, I am not a big fan of OpenDNS.  I should not be forced to use OpenDNS if I don't want to. I already know I can disable Live Parental Controls on this router.  I would prefer to do the managing on the router itself and not use OpenDNS. I believe that home routers should include basic features which includes block sites and set a time schedule. 


The features that I would like Netgear to add to this router if it doesn't exist already. 


1. OpenDNS- Give the user a choice to use this 3rd party company to filtering content OR let the user set controls on the router itself.


2. Block Sites- Give the user the ability to block by URL and Keyword. I know this feature does exist on the router but if you are using OpenDNS, what is the point of the feature. Again, give the user a choice to block sites on the router WITHOUT using OpenDNS. 


3. Time Schedule- Give the user the ability to set a time schedule PER hour PER device on the router itself. This feature doesn't seem to exist on this router.  A user should not have to completely turn off the wireless radios as means to control the time schedule. Everyone knows that if you pause a Youtube video AFTER the wireless radio is OFF, the video will continue to play and still gives the user the ability to search other videos. Again, I know you can set time blocks in OpenDNS to control the filtering level. That is not the same as blocking internet access to a wireless device.


4. Traffic Analyzer/Web History- This feature is included in the Asus routers.  Netgear does have Dynamic QoS but the link to view bandwidth by device or application is buried. To view the bandwidth, it should be a separate tab under Dynamic QoS and give it another name. This feature should be very accessible to users. Also, I know Netgear has a log to view device activity.  It is very weak and doesn't include everything. This log should be improved to include everything such as sites that are allowed and blocked. A user should be able to view the log by device as well. 


5. Netgear Genie- This app needs improvement. Linksys and Asus both of apps for there routers as well. There apps are not bad but they are better than the Genie. The Genie is not bad but it lacks features to help manage your network from inside/outside the home.  There is no "bypass login" to allow a user to have access to something that otherwise is blocked. Since the Genie is on my phone, I should not have to login to the Genie EVERYTIME to view the network map. It is soo tedious to login to Genie on my phone everytime. 


The Netgear router is good and fast but there is need for improvement. For the dollar amount that you are spending on this router, Netgear can make it better.  The above features are suggestions to make the router better and not everyone will agree. Perhaps I share the same wish list as the next person. 

Firmware update

by Swerve83 Tutor on ‎2016-10-25 02:59 PM

So...not that I'm trying to complain because I really prefer the netgear products for my home use routers.  I have the nighthawk x8 R8500 and the nighthawk extender EX7000.  Both work great together, couldnt be happier.


Does anyone know if the user interface will get a face lift anytime soon. It's just butt ugly lol.  Also the firmware seems to lack in features, figured there would be more features available for on the fly analytics at the very least.


Anyhoo, thanks for any info :-)  Lookin forward to seeing the X10 in action haha


John C.
Wasilla, AK

I have an R7500 Nighthawk router that works beautifully.  But one feature I miss is the ability to block individual devices based on a time schedule.  There is a feature to block ALL devices on a time schedule, but not individual devices.  Please consider adding that feature.  


For example, I want to block my 2 kids Ipods between 9pm and 7am on school nights, and 10pm and 7am on weekends, and allow all other devices.  Unless I'm missing something, this is not currently possible

Update netgear usb control center

by Damian86 Tutor on ‎2015-10-01 02:18 PM

Netgear usb controll center does not work!!! When there will be an update for OSX El Captan????  

VPN Setting

by Goenham205 Follower on ‎2016-09-30 04:41 AM
I'd like to see VPN Setting update in next firmware update that allows users to setup VPN with other VPN clients. While current instructions do allow for Smart DNS and shows how to create a VPN connection, it lacks today's needs. Having VPN support setting eliminates the need to run VPN on each device by allowing all connections to flow through router as one connection. Most services limit up to 3 connections at once. Having this support on my R8500 would totally eliminate the connections limit. Please consider supporting this with next firmware!

Netgear Genie - Network Map

by jdh2n_atl Follower on ‎2016-05-18 08:13 AM

The network map needs more work.


  • The current version assumes that your primary network adapter is the subnet you want to scan. That is not always the case. We need an option to specify the subnet to scan for devices. In reality it should be reading the ARP and DHCP table from the main internet router and the application should not be scanning the network.



  • It would also be nice if the device master list was actually stored on the router its self. Each individual Genie apps seems to be generating its own list.



  • The network map seems to have a limit on the number of devices. I have about 55-60 IPed devices in my house and I can only see about 30 at a time. Hello Netgear its the IoT age and everything is on WiFi now...



  • I love that parental controls and network map now allow device by device profiles settings. However, given the limitations to the network map feature above its hard to control every device, from every Genie application and from remote locations.



R8000 Firmware

by NGUser2187 Tutor on ‎2016-08-31 07:20 AM

Per NetGear social media, we are supposed to suggest the below idea here.


My idea, as crazy as it sounds, is that Netgear continue to support their R8000 devices.


I know, sounds insane but hear me out. People spent hundreds of dollars on a product featuring the "latest tri-band wifi" technology.  Now instead of leaving them hanging with a big security exploit for two months, device issues and a feature release stall, Netgear should develop a new robust firmware.  Ideally it would be one that wouldn't encourage them to go out and try questionable 3rd party firmwares.  That means, it should be competitive (feature wise) with those 3rd parties while fixing ongoing issues highlighted in the forums.



1. Happy customers who don't feel like they wasted money and are not stranded with a reletively up to date tech, that lacks manufacture support, features and security.

2. See #1 above.  I think it deserves reiteration.



1. product saw less than 18 months of firmware releases and developer support.  

2. Nearly 9 months have past since the last firmware update (as of 8/31/2016).

3. June 2016: security notice suggested disabling of features due to security exploit.

4. 2 month later, June 2016 security exploit is still unpatched, leaving customers exposed.

5. There are no Nighthawk products listed on the NetGear EoL page, including the R8000. 

6. The product is still available through online and big-box retailers.




Additional DNS support

by Sensei TheEther Sensei on ‎2016-03-28 06:07 AM

Two requests:

  1. Add an option to toggle whether the router advertises its own IP address as a DNS server.  Advanced users don't need
  2. Allow a private IP address to be specified as a DNS server.  This currently doesn't work because the DNS relay occurs after NAT.  A user has to disable the DHCP server on the router in order to use their own DNS server.


I have an R6400.  I really like the router and most of the features, although some features just don't work at all such as the blocking.


Anyways, an idea I want to submit as an improvement for home and small office users is related to data traffic.  Many users have a monthly data limit with their ISP.  As example I have a 500 Gb per month limit.  If I go over that, then there are huge addon fees.


The current traffic meter in the R6400 looks like it has ability to track total data for the month.  It also looks like there is a "disable the internet connection" option for when the data limit is reached.


I would very much like to see this feature enhanced/expanded to where the user can program a data cap or quota to each IP device address on the router.   For example; I have two problem users on my network.  My daughter and her iPod, my son and his iPhone.  These two are responsible for 70% of our monthly data usage because of the amount of video streaming they do.  I would like to program a set limit per device so that there is fair play to all the other users on the network.  

As specific example, I would assign a static IP address to my daughter's iPod, let's say it is  Then I would go to the traffic meter and assign a monthly data cap limit of 45 Gb to IP , when that limit is reached - block any further internet access from         In this way, her iPod is free to use the internet up to 45 Gb for the month.  And when that is reached, it is cut off.  Leaving the remainder of the monthly limit (500-45= 455Gb) to the other users on the network.


This feature I am asking for is not a "speed" control cap like QoS.   It is a cummulative monthly data cap per device/IP.


Can this be done on the next firmware update please?  Please please pretty please with ice cream and cherries?!   




Netgear Orbi WiFi System - Unit Color

by rtc3 Follower on ‎2016-11-01 01:00 PM

Would really enjoy if the Orbi was offered in a few different colors, the classic options are of course a Black which will probably blend in better with many customers current equipment. My entire AV rack is black equipment; Reciever, Amplifier, DVR, PS4..., sticking a bright white Orbi unit on it would clash.


Other options are the something like a "space gray" popularized by Apple, and even something a little more colorful and decorative like a red or a blue would blend in better than white. I feel like some color options would be beneficial to the product line.

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