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gav2150's avatar
gav2150
Aspirant
Feb 09, 2022

Faulty RBR50? Green power light, completely unresponsive.

Had a bit of a weird one this week with my RBR50 and I'm hoping that it's not completely fubar'd

 

Got up one morning to find that the wifi had gone off and the RBS was showing a solid magenta light, tried to reboot everything with no affect, and noticed no top lights displaying at all on the RBR50 when it was power cycled.

 

Tried to plug directly into it via ethernet and I wasn't getting DHCP, NIC just showing "network cable unplugged" so I attempted to do a factory reset on it and no matter how long I hold in the paperclip to the reset button (10, 20, 30+ seconds) the power light just remains solid green.  I can feel the reset button depressing, but just seems to be no response.

 

I've swapped the power supplies for the RBS and RBR in case that was the problem

Attempted a firmware flash using Tftpd64 as recommended in another post without success (likely because the NIC isn't seeing an active connection).

Any suggestions for what else I might be able to try?  It's just over 2 years old so I'm hoping that it's not completely dead as I'd expect to get a lot longer out of a router.

 

 

 

 

3 Replies

    • gav2150's avatar
      gav2150
      Aspirant

      Thanks, I'll give that a try and see how I get on.  Given it's not detecting a network connection I'm not overly hopeful, but I'm completely out of ideas.

      • jhcollier's avatar
        jhcollier
        Aspirant

        Same trouble here.  I have attempted the TFTP route (192.168.1.1 will not ping) and the 30-30-30 method of trying to reset the device.  Ended up buying a replacement from Amazon for $45.00 but it won't be here for a week.  😞

         

        Any other ways of resetting that anyone has found?

         

        Thanks in advance.

         

        J.