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Forum Discussion
Doug-48051
Jul 11, 2017Luminary
Firmware 1.12.0.18 update error?
I completed an online automatic update for new FW 1.12.0.18 But I have update failed status message. but Current version number did update on SAT? So how do I correct this so the information i...
- Jul 11, 2017
Hello Doug
You may have to do a manual update on the satellite or even resync the satellite with the base station.
DarrenM
Landerx
Jul 14, 2017Apprentice
Did you get this figured out? I have the same issue.
- vtrustyAug 03, 2017Star
ditto...same issue here. says my SAT update failed..but SAT login itself says it's at the current firmware
....this is easily the biggest headache i've ever had with a piece of hardware. Orbi has honestly been nothing but a problem and huge pain in the @$$
- DarrenMAug 04, 2017Sr. NETGEAR Moderator
Hello vtrysty
Are you having other issues with the unit besides it saying its not updated?
DarrenM
- waltwagnerAug 05, 2017Tutor
I also have the "Update failed" showing for my satellite (RBS50), despite factory resetting, manually RE-updating both router and sat (w/ 1.12.0.18), resyncing, you name it. No way to get rid of "update failed".
- DarrenMAug 07, 2017Sr. NETGEAR Moderator
Hello waltagner
Send me PM with your name, email and phone number and I will get you in contact with support on fixing the issue.
DarrenM