NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Doug-48051
Jul 11, 2017Luminary
Firmware 1.12.0.18 update error?
I completed an online automatic update for new FW 1.12.0.18 But I have update failed status message. but Current version number did update on SAT? So how do I correct this so the information i...
- Jul 11, 2017
Hello Doug
You may have to do a manual update on the satellite or even resync the satellite with the base station.
DarrenM
vtrusty
Aug 03, 2017Star
ditto...same issue here. says my SAT update failed..but SAT login itself says it's at the current firmware
....this is easily the biggest headache i've ever had with a piece of hardware. Orbi has honestly been nothing but a problem and huge pain in the @$$
DarrenM
Aug 04, 2017Sr. NETGEAR Moderator
Hello vtrysty
Are you having other issues with the unit besides it saying its not updated?
DarrenM
- waltwagnerAug 05, 2017Tutor
I also have the "Update failed" showing for my satellite (RBS50), despite factory resetting, manually RE-updating both router and sat (w/ 1.12.0.18), resyncing, you name it. No way to get rid of "update failed".
- waltwagnerAug 05, 2017Tutor...regarding your question about any other issues: yes, my other issue is constant internet disconnects. It'll be perfect for maybe 12-24 hours--then, poof, no internet. Usually happens when I'm asleep, or otherwise not using any devices.