NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Firmware 2.2.1.210 and connection problems Skybell
Yesterday I manually updated the firmware (2.1.4.16) of my Orbi RBR50 and RBS50 to 2.2.1.210. All devices quickly connected except for my Skybell Trim Plus doorbell. So I reset the router and satelit...
Thank you all for your imput/help. It took a lot of time and frustration but my Skybell is online now for almost 2 days.
I'm sure you already know this, but for those who are trying to help; from the Skybell website:
"...
2.4 ghz with a unique SSID
SkyBell is compatible with the 2.4ghz wireless standard. Check your router and make sure it is 2.4ghz.
If you have a dual-band router, you’ll need to segregate the 2.4ghz band with its own SSID. Connect your smartphone to the 2.4ghz channel and then proceed to sync SkyBell. The process for segregating your router will differ depending on what type of router you have, so please check your routers instruction manual.
The part about segregating the 2.4g from the 5g is not easily done with the Orbi. Some will even calim that the Orbi mesh system was meant to flow and control the freq based on where the device is.
If you do a search here there are discussions and possible options how to segregate the 2.4g from the 5G ( 2 different SSIDs). If your Skybell was working fine before the FW upgrade then it is possible that something that was fixed is now re-broken.
First I turn off the satelite. Than I temporarily disabled (10 minutes) the 5GHz on my router. But still no connection. The skybell worked flawlessly in all previous firmware versions, so it must be a problem with the firmware.