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Forum Discussion
Firmware 2.2.1.210 released as of 10/3/18
New firmware is available via the GUI ....
Let's hope for success.
I would do that BullyTerrier did:
Manual download of the img files and manual update plus factory reset then setup from scratch. Use IE11 or FF browser to send the FW files.
xanderwong wrote:
RBK40, my satelite now refuses to connect to the router immediately after the update. Restarting the satelite and pressing the sync buttons seems useless. Everytime when there's a new firmware, it makes my life difficult.
I have 16 different devices connected to Orbi, and if everytime the useless Netgear team decides to release a new firmware (which I cannot opt out or disable auto-update) and screws with my work, I am at their mercy. I am sick of this **bleep** every single time Netgear releases a firmware and things will go haywire.
With that aside, I really appreciate your advise FURRYe38, but I cannot even access the satelite (sorry not router) now through the ethernet cable. I am experienced in manually updating and doing the entire firmware update cycle, but this time, the satelite seems to be dead/bricked. Any advise?
Can't bloody downgrade it to .16 anymore! Everytime I have manually updated it to old FW, it automatically bumps it up :O :(
Also, please see my other threads in regards to having ANYTHING plugged in to its ethernet ports on start up/powering up. It will KILL all bandwidth as at least one of the units will think it is plugged in Wired mode, not 5G (I assume it is thinking that it is pairing up via Ethernet backhual mode?), but in reality, it is imposible for units to communicate with each other this way as anything i have plugged into ethernt port would not be creating a loop or extending the nwtork in anyway possible.
I would do as BullyTerrier did:
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
For wired back haul:
Set up IP address reservations for each satellite and devices on the router as you add them to the router. The satellites need to be set up via wireless first. Then connect 1 satellite at a time to the ethernet LAN cable. Wait 5 minutes and the top led on the satellite should turn on BLUE. Set up an IP address reservation for the 1st satellite. Continue to do the same thing for the 2nd satellite. Then follow up with your devices.
deesto wrote:
Can't bloody downgrade it to .16 anymore! Everytime I have manually updated it to old FW, it automatically bumps it up :O :(
Also, please see my other threads in regards to having ANYTHING plugged in to its ethernet ports on start up/powering up. It will KILL all bandwidth as at least one of the units will think it is plugged in Wired mode, not 5G (I assume it is thinking that it is pairing up via Ethernet backhual mode?), but in reality, it is imposible for units to communicate with each other this way as anything i have plugged into ethernt port would not be creating a loop or extending the nwtork in anyway possible.
My firmware updated automatically over night and everything seems to be working except that system doesn't know what kind of connection it has for anything connected to the satellites that is 5g. For all the devices that are connected to a satellite and have a 5g connection it says unknown for connection and the names of those devices are glitched and do not appear correctly. It shows this in the mobile app and the web interface. My satellites are connected wirelessy. Should I factory reset to fix this? I'm pretty sure someone else said that a factory reset did not fix the names and the connection types.
I ran the speed test after upgrading the firmware. Upload speed went from 200 mbs to 900 mbs. Download stayed at around 650 mbs to 550mbs. The upload speed is close to maxxed since I have gigabit internet. I'm still sitting at about 50% theoretical max on the download speed but it's been faster than what else is out there. Wifi calls still get dropped when switching between the nodes repeatedly (pacing between rooms). Not sure how to deal with that besides not pacing. I run mine as an access point outside the dns.
Is Fast Roaming enabled or disable? Try the opposite of whats currently set.
https://www.smallnetbuilder.com/wireless/wireless-features/33195-wi-fi-roaming-secrets-revealed
https://www.smallnetbuilder.com/wireless/wireless-features/33196-wi-fi-roaming-secrets-revealed-part-2
https://www.smallnetbuilder.com/wireless/wireless-features/33197-wi-fi-roaming-secrets-revealed-part-3
https://www.smallnetbuilder.com/basics/wireless-basics/33180-how-to-fix-wi-fi-roamingWhat it roaming working before?
Was the system upated and you continued after the update? Or have you power cycled the Orbi system OFF for 1 minute then back on?
A factory reset and setup from scratch maybe needed.
BullyTerrier mentioned this:
Whats the mfr and model# of the ISP modem and or router your using with the Orib?
stacks wrote:
I ran the speed test after upgrading the firmware. Upload speed went from 200 mbs to 900 mbs. Download stayed at around 650 mbs to 550mbs. The upload speed is close to maxxed since I have gigabit internet. I'm still sitting at about 50% theoretical max on the download speed but it's been faster than what else is out there. Wifi calls still get dropped when switching between the nodes repeatedly (pacing between rooms). Not sure how to deal with that besides not pacing. I run mine as an access point outside the dns.
Can you reset the satellite by pressing the reset button on the satellite and wait for the top led to turn on amber, then let go. Then led should blink WHITE, then slowly pulsate WHITE? If you can get to this, this means the satellite can be re-added to the Router...Get it added wirelessly first, then if thats works, then connect a wired PC to the satellite and update manually then factory reset it once more and re-add it.
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite
xanderwong wrote:
I have 16 different devices connected to Orbi, and if everytime the useless Netgear team decides to release a new firmware (which I cannot opt out or disable auto-update) and screws with my work, I am at their mercy. I am sick of this **bleep** every single time Netgear releases a firmware and things will go haywire.
With that aside, I really appreciate your advise FURRYe38, but I cannot even access the satelite (sorry not router) now through the ethernet cable. I am experienced in manually updating and doing the entire firmware update cycle, but this time, the satelite seems to be dead/bricked. Any advise?
I tried resetting just now. Managed to get the sateltile to reconnect. But after awhile, anything connected to the satelite would have no internet access. I will attempt the method u mentioned tomorrow, as it is night time here now and I need to rush some work. Thanks man. But seriously, I'm giving up on Netgear.
Understand. Seems like just pushing FW isn't getting set right and seems like a manual update and factory reset is needed. Let us know how it turns out tomorrow. Good Night.
xanderwong wrote:
I tried resetting just now. Managed to get the sateltile to reconnect. But after awhile, anything connected to the satelite would have no internet access. I will attempt the method u mentioned tomorrow, as it is night time here now and I need to rush some work. Thanks man. But seriously, I'm giving up on Netgear.
This auto update is for the birds. I am in the same boat with over 16 devices connected to my wifi and after this last go around of having to reset everything only to lose it again. Last straw. I can't return the items, but that didn't stop me from purchasing another sytsem all together.
Try what BullyTerrier did to see if it might help you. He downloaded the update files for his system. Manually applied them, factory reset the system and set up from scratch. Seemed to have helped him.
rhett7660 wrote:
This auto update is for the birds. I am in the same boat with over 16 devices connected to my wifi and after this last go around of having to reset everything only to lose it again. Last straw. I can't return the items, but that didn't stop me from purchasing another sytsem all together.
Did he update the firmware first manually and then do a factory reset? Did he manually update the firmware again after the factory reset?
Also just noticed that the mobile app says that my 5g connected devices are connected to the router when in reality they are connected to a satellite. The web interface knows my 5g connected devices are connected to a satellite, but it just says connected to Orbi Satellite and not the name I gave the satellite. The mobile app and the web interface both say "unknown" for the connection type.
To disable firmware autoupdates, try this. I'm holding at V2.1.1.16. I check the forums every few months or so to check the pain level for an upgrade.
https://www.reddit.com/r/orbi/comments/8ke43v/how_to_disable_autoupdate/
Other have mentioned doing a manual install and factory reset works for them:
MetaFuz wrote:
To disable firmware autoupdates, try this. I'm holding at V2.1.1.16. I check the forums every few months or so to check the pain level for an upgrade.
https://www.reddit.com/r/orbi/comments/8ke43v/how_to_disable_autoupdate/