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Solved
Firmware 2.2.1.210 remote management not working
Remote Management stopped working after upgrading to this firmware version, does not connect with the new app.
Today i reset the Orbi and was successfully able to enable remote management. I am not sure what the problem was, but seems its gone for now. I have updated the support case with these notes also - if they need any more information from me they will reach out.
Thank you @Christian_R for your support.
Has the System been powered down for 1 minute then back on?
Might try a full factory reset on the Orbi and set up from scratch to see if this helps.
Open your orbi mobile app while connected to your wifi..Go to the settings and disable remote management while still connected to your wifi..Immediately enable remote management again and see if remote management works after that. I did these steps because it would show that my system was offline while trying to connect remotely and after I did this it came back up.