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Firmware update connection now poor
I updated the firmware on the Orbi router and satellitte today. Now the sateliite fails to connect "good." The connection status is now "poor." I restarted the satellite and re-synced the system. Sti...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Any Wifi Neighbors near by? If so, how many?
Try a factory reset and setup from scratch on the RBS and RBR...Let us know how it goes.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
fixmacs wrote:I updated the firmware on the Orbi router and satellitte today. Now the sateliite fails to connect "good." The connection status is now "poor." I restarted the satellite and re-synced the system. Still "Poor."
No luck. I performed a factory reset of both the Orbi base station and the satellite. The connection begins as GOOD, then after five minutes or so it switches to POOR.
Everything was working perfectly until the firmware update.
fixmacs wrote:No luck. I performed a factory reset of both the Orbi base station and the satellite. The connection begins as GOOD, then after five minutes or so it switches to POOR.
Everything was working perfectly until the firmware update.
You should NOT factory reset the Router for this purpose. Only the Satellite and strictly following the steps explained in this post: https://community.netgear.com/t5/Orbi/Firmware-update-connection-now-poor/m-p/1788574/highlight/true#M68351
How do I perform a WiFi Scan? Does the NG Web interface have a tool? As I stated above, I don't find a NG Orbi admin page that shows the channels used and no means to perform a scan.
I appreciate your comments. Maintaining this device is worse than any other I've had. The worst. Why doesnt' Netgear field test these things? Usability testing. Beta testing. I will go through troubleshooting steps, again but I cannot find the information regarding what channels any device is using. The Netgear Orbi admin interface has no such thing that I can find.
fixmacs wrote:How do I perform a WiFi Scan? Does the NG Web interface have a tool? As I stated above, I don't find a NG Orbi admin page that shows the channels used and no means to perform a scan.
I appreciate your comments. Maintaining this device is worse than any other I've had. The worst. Why doesnt' Netgear field test these things? Usability testing. Beta testing. I will go through troubleshooting steps, again but I cannot find the information regarding what channels any device is using. The Netgear Orbi admin interface has no such thing that I can find.
was your network ever working?
why do you want to scan your wifi? your results will change from hour/day to hour/day.
