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Forum Discussion

MCatherman's avatar
MCatherman
Aspirant
May 14, 2019
Solved

Firmware update disabled streaming

The latest firmware update, V2.3.1.60, has disabled my streaming capabilities. Any known fixes or how I can revert to the previous firmware version?

  • Try a factory reset on the system and setup from scratch. Walk thru the setup wizard and do not load a prior saved backup configuration from file. Do a new clean setup.


    MCatherman wrote:

    The latest firmware update, V2.3.1.60, has disabled my streaming capabilities. Any known fixes or how I can revert to the previous firmware version?


     

4 Replies

  • MCatherman, you can revert to a previous version by re-installing your previous version over the current version.  By the way, what streaming issue did you run into?  Perhaps, someone might be able to help if they understand the issues better.

    • MCatherman's avatar
      MCatherman
      Aspirant

      Thanks for the info. I am getting a message indicating I'm not connected to the internet. It's happening my mobile devices for Prime Video and DirecTV.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What is the Mfr and model# of the ISP modem the NG router is connected too?

        Reboot the devices and re-connect them to the Orbi...

         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Try a factory reset on the system and setup from scratch. Walk thru the setup wizard and do not load a prior saved backup configuration from file. Do a new clean setup.


    MCatherman wrote:

    The latest firmware update, V2.3.1.60, has disabled my streaming capabilities. Any known fixes or how I can revert to the previous firmware version?