I got an email to update my firmware, currently I am running V2.5.2.4, so whan I go to the advanced tab to check for updates it tells me I am up to date with V2.5.2.4, but if I navigate to manual updates I see I have missed one completely - why wont the search for updates function work anymore? thx

The two aren't related. One can have a nice life and sort an issue at the same time - it's preferable to snarking at others productivity.

No one is making decisions about your router. None of this has anything to do with your router. What's your problem? This issue as posted was resolved. What I wouldn't mind has zero impact on you or your router. Grow up. Find someone else to argue with. I don't work at Netgear and I highly doubt they are taking my wishes and making policy over them. How you manage your system is your choice and your business. 🧐 newsflash - another persons wishes aren't about you.

esb2b wrote:I saw a thread where it updat4ed overnight - I wpudlnt mind that if mine auto updated, Directly quoting. This used to be the way NG managed updates. It was miserable, waking up to a broken network and spending the better part of a day getting things working. If given a choice, I will manage updates when I know I can tolerate down time. The objection is to statements that suggest auto update. Some devices offer choice, others do not. Where we are today is far better than where we were in the past.

Can you copy and past the contents of this email?There have been a number of posts recently reporting this, and since I never have received one (ever, in 4 years of having my Orbi), I'd like to see what one looks like.Thanks p.s. There are a lot of posts recently about the behavior of Orbi firmware updates and how they relate to the firmware release that is on the Orbi. See this thread, for example:https://community.netgear.com/t5/Orbi/Orbi-RBR50-Router-Firmware-Version-V2-7-2-102/m-p/2027821#M109584

I saw a thread where it updat4ed overnight - I wpudlnt mind that if mine auto updated, but usually you log into netgear and go to the advanced tab and update there - the advanced tab doesnt even show the latest updates anymore - this isnt normal

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36 Replies

CrimpOn
Guru
Dec 27, 2020
Can you copy and past the contents of this email?
There have been a number of posts recently reporting this, and since I never have received one (ever, in 4 years of having my Orbi), I'd like to see what one looks like.
Thanks

p.s. There are a lot of posts recently about the behavior of Orbi firmware updates and how they relate to the firmware release that is on the Orbi. See this thread, for example:
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Router-Firmware-Version-V2-7-2-102/m-p/2027821#M109584
- esb2b
  Guide
  Dec 27, 2020
  I saw a thread where it updat4ed overnight - I wpudlnt mind that if mine auto updated, but usually you log into netgear and go to the advanced tab and update there - the advanced tab doesnt even show the latest updates anymore - this isnt normal
  - vajim
    Master
    Dec 28, 2020
    esb2b wrote:
    I saw a thread where it updat4ed overnight - I wpudlnt mind that if mine auto updated, but usually you log into netgear and go to the advanced tab and update there - the advanced tab doesnt even show the latest updates anymore - this isnt normal
    
    do you know why you want to update? Problems with your system?
vajim
Master
Dec 28, 2020
esb2b wrote:
so whan I go to the advanced tab to check for updates it tells me I am up to date

There's your answer
- esb2b
  Guide
  Dec 28, 2020
  No. The manual way shows 2.7 now and there were a few prior - 2.6 etc that I never saw. The Netgear site is not showing accurate data.
- esb2b
  Guide
  Dec 28, 2020
  See this page - https://kb.netgear.com/000062320/RBR50-RBS50-Firmware-Version-2-7-0-70
  - CrimpOn
    Guru
    Dec 28, 2020
    If you slog through that post about firmware v2.7.2.102, there are assertions that Netgear "appears" to have created multiple firmware versions which apply to different customers, depending on whether they are in the US and whether they have subscribed to Parental Controls. My Orbi (in the US) is on 2.5.1.16 and Firmware Update tells me that 2.5.2.4 is available. It makes no mention of 2.6.1.40 or 2.7.1.60 (US Only). (In the software business, different versions are often called "forks".)
    
    As far as I can tell, Netgear is totally silent about what all this means. With my other systems, I update software frequently. With Orbi, I read with great interest the stories that people post after they choose to update (or an update happens to them). In the past two years, there have been many firmware updates that caused massive problems for some users. Some firmware updates have been "pulled."
    
    What I would dearly love is a clear statment from Netgear, such as "Versions of firmware prior to vx.x.x.x are vulnerable to these specific security threats (with a list) and customers are encouraged to update to version x.x.x.x" Other companies do this all the time.

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