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Forum Discussion
Firmware V2.3.5.32
Today (3/21/20), I had an issue with my Orbi RBR40 connecting to internet, so I immediately went to the app and saw a note indicating new firmware was available. After two attempts to leverage the ...
Hi all, my RBK40 setup is also facing the same internet drops after about a month of FW upgrade. It usually happens once every few days but it happened twice in the same day today. Previously, I have tried power cycling both the modem and router. It didn't last long. I'm very hesitant about carrying out a factory reset on the router. Not even sure if it will cure this problem for good. Is it possible to revert to the old FW?
Please try a factory reset and setup from scratch with the RBR and RBS.
Most current version of FW is v16:
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Any Wifi Neighbors near by? If so, how many?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What others have said about v16:
Jetfree wrote:
Hi all, my RBK40 setup is also facing the same internet drops after about a month of FW upgrade. It usually happens once every few days but it happened twice in the same day today. Previously, I have tried power cycling both the modem and router. It didn't last long. I'm very hesitant about carrying out a factory reset on the router. Not even sure if it will cure this problem for good. Is it possible to revert to the old FW?