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Forum Discussion
JeriD
Dec 07, 2019Star
Forcing Guest SSID to be 2.4
Hi - I have seens lots of posts to talk about how you can manually go into debug mode and setup separate SSID's for various purposes. However, I've been unable to force my Guest network to only suppo...
CrimpOn
Dec 07, 2019Guru - Experienced User
As long as you are willing to experiment, can you please give this method a try:
- Navigate to the Orbi Advanced Tab->Advanced Setup->Wireless Settings.
Uncheck the 5G box "Enable SSID Broadcast"
Click "Apply" - On the smartphone, navigate to the WiFi control panel.
Disconnect from the Orbi and "forget" the Orbi WiFi. (this clears the password) - On the smartphone, search for nearby WiFi networks and select the Orbi from the list.
- Enter the Orbi WiFi password and connect.
- (At this point if you connected to the Orbi web interface or used the Orbi app, it should show the smartphone connected at 2.4G.)
- Open the smartphone app and set up the device.
- Once the device says it is set up, go again to the Attached Devices or Orbi app and verify that the device has connected.
- Now that the task is complete, navigate back to the Orbi Advanced Tab->Advanced Setup->Wireless Settings, check the box "Enable SSID Broadcast" for 5G and click "Apply"
- The smartphone can be left connected to the Orbi at 2.4G or can be reconnected to 5G, either be doing the "forget" process or turning the phone off and back on again. (with the password being saved, the phone will select from whichever Orbi SSID is best).
- michaelkenwardDec 08, 2019Guru - Experienced User
Note to JeriD, as CrimpOn says, disabling the 5 GHz temporarily SSID is reckoned to be the easiest and most reliable way of dealing with these IoT devices whose developers don't know what they are up to. Lots of satisfied customers have reported success with this strategy.
When you have done it, please complain to the people who made your life difficult by writing half-baked installation apps. They need to know that it is time to enter the 21st century.
- JeriDDec 08, 2019Star
Thanks for all of the replies. If disabling the 5 Gz SSID broadcast works, that will be the simplest thing by far. I will try that once my next bulb comes in and update the thread. As to the comment about "please complain to the people who made your life difficult by writing half-baked installation apps. They need to know that it is time to enter the 21st century.", while I completely agree, I also think it would be an easy solution for other scenarios I can come up with for Netgear to provide a simple toggle in the setup screen that allows (independently for the main network and the guest network) to have choices of 2.4/5/both with the default recommended setting being both. Is there a down side to that?
- michaelkenwardDec 08, 2019Guru - Experienced User
JeriD wrote:
I also think it would be an easy solution for other scenarios I can come up with for Netgear to provide a simple toggle in the setup screen that allows (independently for the main network and the guest network) to have choices of 2.4/5/both with the default recommended setting being both.
That breaks the whole raison d'etre of Orbi and Mesh systems and hardware that is easy to set up and manage.
People who want this facility are free to buy different equipment.
Sadly, too many people turn up here saying "why doesn't my kit do so and so?" Often this is because they made the wrong purchasing choice and then want to find someone else to blame.
I canlt blame them. I have made similar mistakes in the past. But I don't whinge.