Forum Discussion

Tutor

Nov 06, 2018

Solved

FOSCAM FI9900P can't connect wifi to RBK40

Hi Guys It is my first time with Orbi. Originally my wifi network was namaged by TP-Link Archer C60, so I have decided replace by Netgear. Anyway, some issues happen when I try to connect...

Installation

FURRYe38
Nov 07, 2018
Ok, thanks for letting us know.

FURRYe38

Guru - Experienced User

Nov 06, 2018

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

What WPA security modes are you using? Disable WPA temporarily. Then try to connect the camera. Does it connect then? If so, set WPA and Auto and connect the camera. Does it connect here?

Try disabling the following and see:
MIMO, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

priverapomar

Tutor

Nov 06, 2018

Hi FURRYe38, thanks to quick answer

Currently I have RBK43 (router an two satellites) with FW V2.2.1.210 over all of them. The internet access come from CISCO DPC3825 by Cable and Cisco is configuring as Bridge internet connection. The Orbi RBK40 is my main router. I'm covering around 433 Sq ft and around this sizing I have the Foscam Cameras.

Channels are setting as "Auto" and the router has taken Channel 13. The Wireless Security used is by defult providing by Router (WPA2-PSK [AES]).

Let me try with any stuff of configuration suggested by you. Anyway, in the mind time, let me know if you need more details or information about my Orbi configration.

Thanks a lot

FURRYe38
Guru - Experienced User
Nov 06, 2018
433 sq ft? Do you have both satelites enabled as well? This kind of size if correct, you only need the base router.
st_shaw
Master
Nov 06, 2018

Set the Orbi to a fixed channel using 1, 6, or 11 only.

Wire the cameras if there is any way possible to do so. Wired will work far better.
FURRYe38
Guru - Experienced User
Nov 07, 2018
Any progress on this? Just checkin...

priverapomar wrote:

Hi FURRYe38, thanks to quick answer

Currently I have RBK43 (router an two satellites) with FW V2.2.1.210 over all of them. The internet access come from CISCO DPC3825 by Cable and Cisco is configuring as Bridge internet connection. The Orbi RBK40 is my main router. I'm covering around 433 Sq ft and around this sizing I have the Foscam Cameras.

Channels are setting as "Auto" and the router has taken Channel 13. The Wireless Security used is by defult providing by Router (WPA2-PSK [AES]).

Let me try with any stuff of configuration suggested by you. Anyway, in the mind time, let me know if you need more details or information about my Orbi configration.

Thanks a lot
- priverapomar
  Tutor
  Nov 07, 2018
  Yes... some progress but not good.
  
  I have applied changes of configuration such us WIFI 2.4GHZ channels to 1, 6 or 11 and desabling MIMO, Fast Roaming, IPv6, etc.
  
  Now, the camera can connect to Orbi, but in erratic way. Lost package.
  
  My concern is about what portion of Orbi are providing access to get IP. Around 26 ft I have a Satellite, but the connection try to do to Ordi Router (40ft behind).
  
  Honestly, it is my first experience with Orbi, so my apologize to do some simple questions.
  
  Nice day to everybody
  - FURRYe38
    Guru - Experienced User
    Nov 07, 2018
    You can try this,
    
    Set the IP address pool size on the router to 192.168.1.100 to .200. Then set a static IP address on the camera to 192.168.1.90.