Frequent network drop on Orbi RBK50

What channels are you using?

Any wifi neighbors near by? if so, how many?

What is the distance between the router and satellite(s)?

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surajdev wrote:

Hi 

I recently purchased an Orbi router + satellite - the RBK 50 - 100INS Home Wi fi System. 

Setup and installation was a breeze - probably the only thing enjoyable of the product!

We are experiencing network drops on all our devices - Windows laptops, iOs iphone and ipads, Smart TVs, etc. The network will work fine for 10 minutes or so and immediately drop ! This issue has persisted for the past 7 days. I have tried factory reset and the issue still lingers.

Both the router and the satellite are in the latest firmware. 

Please provide a solution to my problem. I googled this issue and was appalled to see that so many people have the same issue as well. Hope Netgear is working with a permanent solution. 

We do not have any devices connected via ethernet cable - all devices are connected using Wi fi only. 

Please help!

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