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Forum Discussion
Frequent network drop on Orbi RBK50
Hi
I recently purchased an Orbi router + satellite - the RBK 50 - 100INS Home Wi fi System.
Setup and installation was a breeze - probably the only thing enjoyable of the product!
We are expe...
First and most important thing is to be certain you are running the most recent firmware on both the router and the satellite. Also, after a firmware update, do a factory reset of both the router and satellite and reconfigure your system manually–DO NOT USE ANY BACKUP CONFIG FILES TO RECONFIGURE YOUR SYSTEM. Due to Netgear's sometimes massive changes inside the firmware update, using "old" config files to reconfigure your system can cause unexpected results. This procedure is a PITA but seems to work for some people.
Thanks, will try it out. But yes at the time of posting, both the router and the satellite were in the same firmware version - the latest - 2.1.4.10
Will try a factory reset now and give you an update!
Hope this works, my patience is wearing out!