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Forum Discussion
surajdev
May 18, 2018Guide
Frequent network drop on Orbi RBK50
Hi
I recently purchased an Orbi router + satellite - the RBK 50 - 100INS Home Wi fi System.
Setup and installation was a breeze - probably the only thing enjoyable of the product!
We are expe...
FURRYe38
May 18, 2018Guru - Experienced User
What channels are you using? Auto or 1, 6 or 11 on 2.4Ghz and ## on 5Ghz? Try 48.
2.4Ghz and 5Ghz are frequencies, not channels.
Let us know how it goes after the factory reset and set up from scratch.
- surajdevMay 18, 2018Guide
Oops sorry! so i should chose which channel on 2.4Ghz? Auto or 1,6,11?
- PaulK617May 18, 2018StarYou will have to try each channel out to see which is more stable. Channel 1, 6, and 11 are non overlapping channels. Depending on the interference in your area, certain channels will be more reliable. I would set it and monitor for 24 hours to see.
- surajdevMay 18, 2018Guide
So is channels the only reason for frequent network downing? and not the firmware versions as stated by everyone else???
- PaulK617May 18, 2018StarI am having same problems with connection dropping. Before the v214.10 was released, I set my 2.4 bandwidth to channel 1, and 5.0 bandwidth to channel 48. That worked! Then after v2.1.4.10 was realeased I did a factory reset but it also reset my channels back to AUTO for both bandwidths. I thought it should be ok now with new firmware. But not. Now I’m experiencing same problems with dropped connections. I will change it back to channel 1 and 48 later today. Hope that will work. Will update later.
- surajdevMay 18, 2018Guide
at the moment i switched to channel 11 on 2.4Ghz and channel 48 on 5Ghz. All working fine, since half an hour. Will update in 24 hours!