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FRUSTRATED WITH MY ORBI RBR50v2 AND RBS50's! Keeps dropping connection & ethernet ports wont work!
Help!! My Orbi system keeps dropping connections and my LAN ethernet ports wont work. I recently selected the auto firmware update to 2.5.2.4 ( i dont remeber what the prior version was) and after I ...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What wired devices do you have connected?
Has a factory reset and setup from scratch been performed since last FW update to v102?
You might try v16 since it was prior v4 when you notice you started having problems.
It's OK to go from the v102 to V61?
Yes you can go from v102 to v16.
IF you do, downgrade the RBS first then RBR lastly.
FURRYe38 wrote:Yes you can go from v102 to v16.
IF you do, downgrade the RBS first then RBR lastly.
Well I got the firmware back to V16 but still having the same issue. The connection from the router is just not stable and LAN ethernet ports still will not work from the RBR50v2. The satellites also show offline from time to time but i swear it seems like they are still working and connected. Its very weird. When i do try to wire connect to my routers RBR50v2 LAN port the latop says i have an INVALID IP.
Funny thing though that I was able to use one of the LAN ethernet ports from a Satellite RBS50 and it worked right away and perfectly and stayed connected just fine. I am not sure why the RBR50v2's LAN etherernet ports will not work but the RBS50 LAN ports will work . Very ODD! I am wondering if the router has just gone bad now?
Another weird thing too is that i am not able to connect to my ORBI via the android app now. It keeps tell me my password is invalid but yet i can login into the orbi through my laptop with no issue. I even tried to uninstall and re-install and it still has same issue.
I know its not my laptop that is giving me issues since I was able to to be wired connected through a satillite RBS50 and at my office network which is not an ORBI system.
I dont think its a Modem issue either but just in case here is my Modem info.
ISP: Spectrum with 400MBPS Ultra internet
My current modem is a DOCSIS 3.1 Modem / Voice Equipment
Manufacturer
Spectrum (ubee)
Model
E31U2V1My Orbi is a RBR50v2 Router with 2xRBS50 Satellites.
Help FURRYe38!
.
Seems you've made a lot of firmware changes in last few days and it hasn't solved your issue. Since the firmware update/downgrade have you power-cycled your modem? Have you tried doing a factory reset of the RBR and RBS's then doing a reconfigure from scratch? If not, please try that. When reconfiguring DO NOT USE a backup config file. It could contain corrupt code. Also, be absolutely certain the RBS and RBR are on the exaxct same FW version! Always update the RBS FW first, then the RBR last.
Many times (in my experience with my ORBI over 4 years), after a FW update the ORBI requires several hours of "settling time" to establish solid comm between the RBR and RBS and the GUI. During this settling time, the web GUI and the iOS/Android apps may NOT display correct data. Apparently the last thing the system does is update the GUI.
I know it is difficult, but be patient and give the ORBI an overnight chance to settle down after a firware update. Good Luck!
