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Forum Discussion
Frustrating WIFI Drops - RBR50V2
We had a perfecting working system (1 RBR50V2 with (2) RBS50V2 Satellites. We received them in a single box as a kit. It ran great for over 15 months and we couldn't be happier with it. About a month back give or take, it started intermittently dropping the abiltiy to reach the internet when on WIFI. Our devices are talking to the WIFI, but they can't get to the internet. We have a computer hardwired through the modem, so we know the internet is functioning fine. Recycling power sometimes fixes the problems and sometimes, it fixes itself. What happened in the last 6 weeks to cause this? Recently, it is down more than it is operational. Did Netgear push a Firmware (currently on v2.7.2.104) that might of caused this? We are 35 - 40 feet between Satellites and have not moved nor touched anything. Frustrating!!
Thank you in advance for any suggestions on how to troubleshoot this.
12 Replies
gebert63 wrote:We had a perfecting working system (1 RBR50V2 with (2) RBS50V2 Satellites. We received them in a single box as a kit. It ran great for over 15 months and we couldn't be happier with it. About a month back give or take, it started intermittently dropping the abiltiy to reach the internet when on WIFI. Our devices are talking to the WIFI, but they can't get to the internet. We have a computer hardwired through the modem, so we know the internet is functioning fine. Recycling power sometimes fixes the problems and sometimes, it fixes itself. What happened in the last 6 weeks to cause this? Recently, it is down more than it is operational. Did Netgear push a Firmware (currently on v2.7.2.104) that might of caused this? We are 35 - 40 feet between Satellites and have not moved nor touched anything. Frustrating!!
Thank you in advance for any suggestions on how to troubleshoot this.
2.7.2.104 is faulty but I doubt netgear pushed it
I have an RBR50 and I've recently had the same issue. Devices can connect to the wifi, but not the internet. Devices hard wired into the base, or satelites work just fine, but anything wifi doesn't.
I can reboot the router and things will work fine for about 10 minutes or so, then nothing wifi will connect to the internet anymore.
Modem is a Aris Surfboard TM822R
Router is RBR50 with the new update just pushed V2.7.2.104
Orbi is in Router mode.
The issue started before the update was installed I believe, but now it's constant. I can reboot the router and things can connect for a bit, then they just stop working.
sspoly77 wrote:I have an RBR50 and I've recently had the same issue. Devices can connect to the wifi, but not the internet. Devices hard wired into the base, or satelites work just fine, but anything wifi doesn't.
I can reboot the router and things will work fine for about 10 minutes or so, then nothing wifi will connect to the internet anymore.
Modem is a Aris Surfboard TM822R
Router is RBR50 with the new update just pushed V2.7.2.104
Orbi is in Router mode.
The issue started before the update was installed I believe, but now it's constant. I can reboot the router and things can connect for a bit, then they just stop working.
The issue started before the update was installed I believe, but now it's constant.
only you will know that
how often do you update your firmware?
very rarely. It was having some drop issues so I installed the new update. Not sure if it was the same issue or not.
I have same Orbi and was having the same problem in late March, after working perfectly for five months. This solution worked for me (thanks again @CrimpOn, I'm just paying it forward).
"There is a horrible situation that started with the change in Daylight Saving Time that causes certain Orbi RBR50 routers to stop resolving Domain Names until they are restarted. Netgear engineers have traced the problem to a coding error in the Traffic Meter feature. Looks like there is abolutely no chance Netgear will release a firmware fix before April, so the easiest solution is to go into the Orbi web interface, Advanced Tab, Advanced Setup, Traffic Meter (toward the bottom of the menu) and uncheck "Enable Traffic Meter" and Apply." - @CrimpOn
I have same Orbi and was having the same problem in late March, after working perfectly for five months. This solution worked for me (thanks again CrimpOn, I'm just paying it forward).
"There is a horrible situation that started with the change in Daylight Saving Time that causes certain Orbi RBR50 routers to stop resolving Domain Names until they are restarted. Netgear engineers have traced the problem to a coding error in the Traffic Meter feature. Looks like there is abolutely no chance Netgear will release a firmware fix before April, so the easiest solution is to go into the Orbi web interface, Advanced Tab, Advanced Setup, Traffic Meter (toward the bottom of the menu) and uncheck "Enable Traffic Meter" and Apply." - @CrimpOn
