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Forum Discussion

ctmutlow's avatar
ctmutlow
Tutor
Dec 19, 2017

FW 2.1.1.16 Update broken backhaul

The update from 2.1.1.12 to 2.1.1.16 has reduced backhaul status to POOR from GOOD; not what you like to see really   Sysyem configuration and positioning unchanged, tried both a reboot and resync ...
Installation
Troubleshooting
FredPhred's avatar
FredPhred
Aspirant
Dec 23, 2017

I have the same issue after my router updated to 2.1.1.16. Poor connection status on the satellite and it's connecting at 2.4Ghz instead of 5Ghz.

 

So I logged into the satellite and noticed it still had to old firmware version installed on it.  So the "auto update" didn't seem to apply to the satellite. Looks like poor QA on this one.

 

 I manually updated the firmware on the satellite and it's now connecting properly at 5Ghz.  The only issue I still see is the satellite reports no connection back to the base but the base reports a good connection to the satellite.  I did see the blue connection light so I think it's working.

 

 

FredPhred's avatar
FredPhred
Aspirant
Dec 23, 2017

After 30 minutes, my satellite now shows as connected at 5Ghz. So in my case updating the firmware on the satellite (and resynching them using the buttons on the back of each) resolved the issue. 

 

I left the daily chaining on in case I decide to add another satellite to the system.

  • bukzin's avatar
    bukzin
    Aspirant
    Dec 29, 2017

    I see some folks have firmware version 2.1.1.16

     

    My RBK53 (AKA RBR50) is showing version 2.0.0.74, same for my two satellites.

    Status states 'no new firmware version available'

     

    What changes to the backhaul were made?  How can I get latest version?

     

    • lexifran's avatar
      lexifran
      Aspirant
      Dec 30, 2017

      For now, you have to install that update manually:

      • Manual firmware installation instructions can be found here.
      • Router and satellite firmware files can be found here.

      Good luck!

  • Pedro_mustard's avatar
    Pedro_mustard
    Aspirant
    Mar 13, 2018

    how can 2.1.2.18 be classed as older than 2.0.1.4 on the website and yet the orbi says its older how on earth does that make sense.

    • FURRYe38's avatar
      FURRYe38
      Guru
      Mar 13, 2018

      v.18 was removed from being current version due to user complaints. NG now recommends using v2.0.1.4 is the most currnet version. 

       

      If your not having issues with your system, keep whats loaded on it. If your using v18 and having uses, NG recommend reverting back to v2.0.1.4. 

      Hopefully new update will be soon:

      https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-issues-update-3-9-18/td-p/1522633/jump-to/first-unread-message

       

      Pedro_mustardwrote:

      how can 2.1.2.18 be classed as older than 2.0.1.4 on the website and yet the orbi says its older how on earth does that make sense.

       

      • Pedro_mustard's avatar
        Pedro_mustard
        Aspirant
        Mar 13, 2018

        Thanks for that very interesting Backhaul I'm having an issue with myself so the revised update will be interesting.