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Forum Discussion
Gigabit Speed Question
I just got gigabit speed service with xfinity. Am I right to assume that if the router (RBR50) is directly connected to the modem I should be seeing close to gig speed with a hard-wired laptop? Also ...
I actually set it up from scratch after the gigabit service was installed. When I hook up the laptop directly to the modem I'm also only getting under 200mbps speed so I'm assuming its a comcast issue.
The modem Xfinity gave me was a Technicolor CGM4140COM
Ok, ya if your only getting 200Mb at the modem, then the ISP will need to have a look.
I believe this model is a gateway router as well. I would ask the ISP to bridge this so it disables the router and wifi portion of the modem. Or see about installing a stand alone modem. If they wont bridge the modem/router, use the DMZ on the modem for the IP address the Orbi router gets from the modem. Last option would be to use the modem as your main router and configure the Orbi router in AP mode.
The modem is actually in bridge mode. I made sure they did that before they left during the install visit. I will see what the tech says today as he'll be here in a few hours to troubleshoot.
In regards to the last option.....by using the modem as the main router, I would hardwire the orbi router to the modem. Disable the radio's in the modem and then only broadcast with the Orbi router? If so, wondering how that would be any different than being in bridge mode now.
Differences is modem would be the router and the Orbi router would be in AP mode, essentially it's router is disabled and just using the WiFi of the Orbi system. Only as a last resort and if the ISP modem can't be bridged would this be recommended. If the modem is bridged then your fine with the Orbi running in router mode.
Hope the ISP can figure it out. Let us know.
So the tech just left. The speed coming into my house is fine. He tested the line going into the modem direclty, and also tested it going into the modem and into the Orbi....he was getting 900+mbps on his meter. While he was there I ran a test connected directly to the modem and connected the router and was only getting about 200mpbs. Used a dell laptop and a microsoft surface pro 4.
His conclustion was my devices were not going to reach the 900+mbps speed and advised to downgrade my internet service to their 250mbps or 400mbps service to save that extra $$.
Now by downgrading...will that affect my network as far as simultaneous devices streaming at the same time? Such as 2 TV's, 2 tablets, and a PC.
If you are hardwired, with the other router in bridge mode, you should be getting much better speeds. However, the speed test from inside the Orbi isn't going to give you accurate results because you can't pick the speed test location etc.
Best way to check things is to hardwire to a port on Orbi from a laptop/Computer with Gig speed adapter, then do speed tests using a server that is close/local to you.
I have 1GB fiber (through another provider) and can get 950mb down and about 1gb up this way.
Speed tests via Orbi admin show closer to 450. For all I know, it's talking to a server on the east coast.
Hope this helps.
Yeah thats what I hate about the built in speedtest app.
I have a microsoft surface pro 4 with a gigabit ethernet adapter hard-wired to the Orbi router (which is hard-wired to the modem). I've used fast.com and speedtest.net and the DL speeds are about the same (about 200mbps).
