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Forum Discussion
RIPWAG
Mar 23, 2020Aspirant
GS116 bring all Orbi network internet down
I have an Orbi network with two satallites, which have been in place for two years. I have a Spectrum business cable modem, installed about 3 months ago. I purchased 2 GS116 v2 ProSafe 16 port gigabi...
- Mar 23, 2020
Okay. I'll try to connect the switch with nothing plugged in to it, and see what that does.
CrimpOn
Mar 23, 2020Guru - Experienced User
Would help to identify the Spectrum modem by brand & model number. These switches come with Netgear's usual 90 days of "complimentary support". There is a link on the product registration page to Support.
Just in general, if the Orbi is in router mode (the default) and the Sprectrum device is also a router (which it probably is if there is an open ethernet port for the switch in addition to the Orbi), plugging a switch directly into the Spectrum modem will cause issues with local networking. On the other hand, if the Spectrum has only a single ethernet port and the Orbi was unplugged to connect the switch, then none of the devices on the switch should get an IP address.
- RIPWAGMar 23, 2020Aspirant
It's a Spectrum 802.11ac Wave 2 Router model RAC2V1K.
- RIPWAGMar 23, 2020Aspirant
I did misspeak. I forgot that when Spectrum updated my equipment, they installed a separate cable modem and router. Sorry. My Orbi is configured as an access point. I tried plugging into both the Orbi and router, but not the cable modem. I'm trying that now.
- RIPWAGMar 23, 2020Aspirant
Actually, I can't plug it in to the cable modem. It only has one port for the router.