I have an Orbi RBR40 router with 2 satellites. I have a tenant that uses the guest network that has an Xbox. Xbox live will not work property on the guest network saying there is a problem with toredo or something along those lines. If I connect it to the regular network it works completely fine. Is there a way to enable this on the guest network? Thanks.

Ok, was checking to see if the modem was NAT or not. Guest Network should work, however I've seen other posts about Guest Network and how it operates. Seems to do some things a bit differently. https://community.netgear.com/t5/Orbi/CAUTION-Orbi-s-Wifi-Guest-Network-does-not-really-isolate-guests/m-p/1221867/highlight/true#M3887 Can you first try the xbox connected to the main wifi first with Guest Network disable to see if the game console connects here. If it does, then try Guest Network again... rp17 wrote:I’ll check the version of the firmware when I get home but I’m positive it is the newest because I just checked. It is in router mode. It is a tplink-7610. I am pretty sure it’s not a modem issue considering it works fine on the regular WiFi network and just not the guest network. I also tested a guest network on an AirPort Extreme and that works without issue but it is just significantly slower so I don’t want to use it

rp17 wrote:I agree with this but isn’t that basically the point of having the guest account? So they don’t have access to the things on my network? You are right. We are now just trying to identify the root cause of the issue so that we can then think of the best option to solve it. We need now to know which changes in the settings can have an impact on the behavior you're seeing, and that's why we're suggesting those changes.

Is IP6 enabled? Try disabiling it if your ISP doesnt support./

What FW is currently loaded?What is the Mfr and model# of the ISP modem the NG router is connected too? Is the Orbi system operating in Router or AP mode? rp17 wrote:I have an Orbi RBR40 router with 2 satellites. I have a tenant that uses the guest network that has an Xbox. Xbox live will not work property on the guest network saying there is a problem with toredo or something along those lines. If I connect it to the regular network it works completely fine. Is there a way to enable this on the guest network? Thanks.

I’ll check the version of the firmware when I get home but I’m positive it is the newest because I just checked. It is in router mode. It is a tplink-7610. I am pretty sure it’s not a modem issue considering it works fine on the regular WiFi network and just not the guest network. I also tested a guest network on an AirPort Extreme and that works without issue but it is just significantly slower so I don’t want to use it

Guest network xbox live | NETGEAR Communities

12 Replies

Chuck_M
Mentor
Feb 10, 2019
Is IP6 enabled? Try disabiling it if your ISP doesnt support./
FURRYe38
Guru - Experienced User
Feb 10, 2019
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

rp17 wrote:
I have an Orbi RBR40 router with 2 satellites. I have a tenant that uses the guest network that has an Xbox. Xbox live will not work property on the guest network saying there is a problem with toredo or something along those lines. If I connect it to the regular network it works completely fine. Is there a way to enable this on the guest network? Thanks.
- rp17
  Guide
  Feb 10, 2019
  I’ll check the version of the firmware when I get home but I’m positive it is the newest because I just checked. It is in router mode. It is a tplink-7610. I am pretty sure it’s not a modem issue considering it works fine on the regular WiFi network and just not the guest network. I also tested a guest network on an AirPort Extreme and that works without issue but it is just significantly slower so I don’t want to use it
  - FURRYe38
    Guru - Experienced User
    Feb 10, 2019
    Ok, was checking to see if the modem was NAT or not.
    
    Guest Network should work, however I've seen other posts about Guest Network and how it operates. Seems to do some things a bit differently.
    
    https://community.netgear.com/t5/Orbi/CAUTION-Orbi-s-Wifi-Guest-Network-does-not-really-isolate-guests/m-p/1221867/highlight/true#M3887
    
    Can you first try the xbox connected to the main wifi first with Guest Network disable to see if the game console connects here. If it does, then try Guest Network again...
    
    rp17 wrote:
    I’ll check the version of the firmware when I get home but I’m positive it is the newest because I just checked. It is in router mode. It is a tplink-7610. I am pretty sure it’s not a modem issue considering it works fine on the regular WiFi network and just not the guest network. I also tested a guest network on an AirPort Extreme and that works without issue but it is just significantly slower so I don’t want to use it

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Guest network xbox live