NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Leex1681's avatar
Leex1681
Aspirant
Feb 27, 2021
Solved

Hardwiring my Satellites

I am not tech wizard and need some help. I purchased the Orbi RBR40 with one router and 2 satellites. The router is hardwired In our basement through our cat5(?) Ethernet? (I think I said that correctly)...one satellite on our main floor and another upstairs. Everything has been working great except my zoom meetings get interrupted and freezes up at times. I am wondering if I plug the satellites into Ethernet porta(cat5), would that help with any delays I may be facing on my zoom meetings via labors?
I’ve tried changing channels and it hasn’t really seemed to make a huge difference. The zoom calls are random times even when I’m the only person In the house using WiFi.

Suggestions?
  • If I’m understanding correct, daisy chain is how I have it set up now? Each satellite on different floors not hardwired yet.

    So your recommendation would be to hardwire the satellites?

8 Replies

  • Some more details. 

    1. What firmware is on the router and the satellites? 

    2. What modem/gateway is the router connected to? 

    3. What speeds (both upload and download) do you pay for? 

    4. What actual speeds do you get hardwired into the router? 

     

    You can hardwire the satellites in and it can help speeds, especially if the wireless backhaul was the issue. But if the wireless backhauls running great, that might not be the issue. 

    What is Ethernet backhaul and how do I set it up on my Orbi WiFi System? | Answer | NETGEAR Support

    • Leex1681's avatar
      Leex1681
      Aspirant
      1. Firmware - v2.6.2.104

      2. We have a charter/Spectrum modem
      3. 200mbps is all I can find on my bill? We have spectrum Internet

      4.not sure about the speeds when I hardwire as we have not tried this yet. I was curious to see if it would help to hardwire.
      • CrimpOn's avatar
        CrimpOn
        Guru

        plemansis correct that many factors influence performance.

        200mb is entirely adequate for Zoom meetings (I have 200mb from Spectrum and we Zoom and Facetime many times a week).

        The question about hard wiring was intended to verify that Spectrum is actually delivering 200mb.

        When a computer (desktop, laptop) is connected directly to the Spectrum modem with an ethernet cord, that is the highest speed possible.

        If this is inconvenient or impractical, then the Orbi Speed Test is an approximation.

         

        The 'backhaul' network is also critical, especially if the satellites are "Daisy Chained".  i.e. Floor 2 connects to Main Floor, which connects to Router.  That makes two "hops".  If this is the problem, then hardwiring both satellites directly to the router will make a huge difference.

        Performance over an ethernet backhaul connection will be dramatically better than performance over two WiFi hops.