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computersteve's avatar
computersteve
Apprentice
Aug 10, 2019

Have to keep Wan on Static... If I don't I get Magenta and loose internet

I am having a very weird problem... I'm on firmware V2.3.5.30. I have Optimum service & I'm noticing that if I leave my Orbi on DHCP wan within a few minutes I loose conecitvity / the orbi switches to detecting internet (Magenta Light)... If I go into the settings then switch the orbi to Static IP using what it obtained from DHCP it works. Thing is I don't pay for static so it is a DHCP service.. Why isn't the Orbi working correctly with DHCP? 

2 Replies

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  • ekhalil's avatar
    ekhalil
    Master
    Aug 10, 2019
    I think this is the issue with the DHCP lease time that I still also see from time to time in 2.3.5.30.
    What is the lease time you get from your ISP?
    You can find this in the web GUI under >> ADVANCED >> Router status
  • FURRYe38's avatar
    FURRYe38
    Guru
    Aug 10, 2019

    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    Has a factory reset and setup from scratch been performed since the FW update? 

    computersteve wrote:

    I am having a very weird problem... I'm on firmware V2.3.5.30. I have Optimum service & I'm noticing that if I leave my Orbi on DHCP wan within a few minutes I loose conecitvity / the orbi switches to detecting internet (Magenta Light)... If I go into the settings then switch the orbi to Static IP using what it obtained from DHCP it works. Thing is I don't pay for static so it is a DHCP service.. Why isn't the Orbi working correctly with DHCP?