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Hayward OmniLogic HLWLAN not connecting to Orbi RBR50 Network
Have Orbi RBR50 with 2 Satellites. Installed Hayward OmniLogic with HLWLAN bridge. Unable to establish connection the bridge with Orbi network. HLWLAN sees network and able to enter pw but OmniLogic does not complete connection. Have tried different configurations mentioned in earlier posts from 2016 (Setting 2.4mhz to 1,6 or 11; changed CTR/RTS to different numbers; set preamble to long). Still the config on OmniLogic hangs up for 4 minutes and comes back and says ext antenna not connected, ver.3.0.6 with 96% strength. And never connects with Orbi. Last post I saw on this issue was back from 2016. Surely by now others have run into this conflict between Orbis mesh network and Hayward's HLWLAN (actually a EnGenius ENS202EXT bridge) and solved this issue. Anyone hear of a solution they'd like to share.
SOLVED. So I set up the network to connect to an AirPort Extreme as an AP on the Orbi network and set it for 2.4 MHz only. But I think the main part of the solution was that Hayward sent me a new HLWLAN unit and it connected. The error message about the antenna not connecting was the bridge itself. So if your getting a connection error message about the antenna your HLWLAN is bad. But during this process I heard that the HLWLAN doesn't like the Orbi network. Hope this helps you.
16 Replies
Does this device use a mobile device to get it connected to a wifi router?
2.4Ghz only devices?
Try this:
Log into the Orbi web interface (http://orbilogin.net)
Navigate to the Advanced Tab, Advanced Settings, Wireless Settings
Uncheck the box, "Broadcast SSID on 5G"
Click "Apply"
All devices that are currently connected to the Orbi will remain connected.
On the smartphone, go to wireless settings and "forget" the Orbi SSID
Search for available WiFi networks. Select the Orbi WiFi. Enter the password. and connect.
If you are curious about whether the smartphone is actually connected at 2.4G, you have to wait a few minutes, because the "Attached Devices" display takes a while to update.
Open the app and set up the 2.4G device.
Once the device is connected and working as it should, reverse the steps.
Check the "Broadcast" box and click "Apply"
"Forget" the Orbi WiFi. Search. Enter password. Connect.Be aware that there seems to be a time limit with some iOS or Android devices that will connect to the 2.4Ghz radio for a short period of time before changing automatically to the 5Ghz SSID, even though it's been hidden. The SSID is hidden only, thus the signal is still present. So you might want to also change the power output of the 5Ghz radio to 25%. Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was.
I would contact the Mfr of this device and see there help and information on there product as well.
No it uses the HLWLAN bridge no a mobile device. I did try your idea, but still no connection. Thanks for your input though. I'm thinking it has something to do with the bridge itself. It has two external antennas. Although new it could have a defect internally. The error message which comes up after the 4 minutes of trying to connect is "Ext antenna not connected". Although it searches for a network and finds one, it doesn't want to configure the connection on the Omnilogic. Going to call InGenius (the manfg of the bridge) and see if they have input on this error message. I'm sure I'm not the first to experience this issue.
jzsgold wrote:Still the config on OmniLogic hangs up for 4 minutes and comes back and says ext antenna not connected, ver.3.0.6 with 96% strength. And never connects with Orbi.
Are these the instrucgtions you are following:
https://hayward-pool-assets.com/assets/documents/pools/pdf/manuals/omnilogic-hlwlan.pdf ?
And it fails on page 7, after the password is entered?
It correctly displays the Orbi WiFi SSID and shows the signal strength as "Excellent"?
Yes I followed those instructions.
Maybe it's not the connection to the Orbi because when the Omnilogic searches for a SSID it finds it, when I enter the password and hit enter door the Omnilogic to configure the WiFi connection it runs for about 4 minutes and comes back with the error message "Ext antenna not connected" even though it is. If it wasn't connected how could the bridge see the network initially before the Omnilogic tried to configure the network?
