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Forum Discussion
Breggen
Jun 28, 2018Star
Hidden Orbi QOS settings. Do they work?
Once you are logged into your Orbi router webpage, http://orbilogin.net, the UI on the web pages does not seem to include any options for QOS settings. There is a link For "QOS Setup" If you click o...
Breggen
Jun 28, 2018Star
I had called customer service about this question yesterday and I just got a response after they apparently "contacted their level two technical team".
They said that the hidden QOS settings do in fact work but that Netgear plans to delete those hidden pages form the Orbi UI in the future. They were unsure if the QOS settings that I changed would contiue to take effect after Netgear deletes those pages.
I honestly do not have a lot of fatih in those answers. Until I hear from one of the technicians who actuallys works on the Orbi or Netgear releases an offical statement I won't know what to think about this issue.
Also, as far as "Dynamic QOS" on the Orbi if you type in this adress once you are logged into your Orbi router, http://orbilogin.net//QOS_dynamic.htm, you can get to another apparently hidden page that apparently has setting options for Dynamic QOS. It seems that the Dynamic QOS is turned off by default on the Orbi if you belive what you see on that page.
As I understood from what I have read elsewhere the Orbi Uses WMM for prioritizing traffic by default and that is the only type of QOS manamagement that is turned on by default for the Orbi routers. I had never read anywhere that the Orbi uses Dynamic QOS.
Do the Orbi routers use WMM or Dynamic QOS by default? Is there some offical documentation somewhere from Netgear that you can point to?
FURRYe38
Jun 28, 2018Guru - Experienced User
WMM differs from QoS. WMM is QoS for wireless devices only.
I wouldn't be bothered by QoS, use it for what it is and don't read into it. It is was it is and for the Orbi system, it's meant to be simple as the Orbi is meant for simplistic use and users. If you want or need more advanced QOS features, then the Orbi may not be for you. You can always get you a router that has the QoS features you need and use the Orbi system in AP mode.
- BreggenJun 28, 2018Star
I understand that "You can always get a router that has the QoS features you need and use the Orbi system in AP mode. " but it is disappointing that the Orbi does not have easily configurable QoSs settings. It is an expensive router.
The Orbi is the most powerful mesh router that is made. The Linksys Velop is probably in second place in terms of range for a triband mesh system. I wanted the most powerful mesh router system so I got the Orbi.
Also, the Orbi has has more LAN ports on the router and the satellites than the Velop system does, and the Orbi has a USB port.
However the Velop has a much better app and a better browser management page. They have better UI's and more features, like QoS settings.
With the Velop app you can easily prioritize devices and in the browser management you can set a variety of QoS priorities.
The Velop app also tells you which satellite or router that each device is connected to and which band it is connected on (2.4 or 5). The Velop app has many other "advanced features" that can be set in the app. The Orbi app is close to useless.
QoS settings are an industry standard for most mid level routers in 2018. Orbi is a 370-1000+ dollar mesh system. For those prices it should include the features that are industry standard for even mid priced routers. Also, there is no reason that the Orbi app needs to suck as much as it does.
Netgear needs to hire the few more coders and technicians necessary in order to make a decent app and implement the expected features on the Orbi. The Orbi is a flagship product for them. They are a multi-national company worth more than a billion dollars.
If you google the problems that Orbi has had you will see that for a long time wired ethernet backhaul was either not implemented or not working correctly and the USB ports were not functional. There were also many users who experienced connectivity issues for several versions of the firmware. It took Netgear a long time, like more than a year, to fix these issues and turn on these promised features.
Imagine the cost involved in research and development and marketing and advertising for any new router or product being sold at this scale, much less one utilizing new tech like mesh networking.
What kind of dysfunctional corporate bureaucracy must be taking place in Netgear's management for them to highly damage the reputation of one of their flagship products by not giving it the support it needs after launch?
Hire the people you need and stop ruining your own products!- FURRYe38Jun 28, 2018Guru - Experienced User
Maybe NG will add more in. Who knows. Everyone has there own ideas of what should be in products. Thats fine and all, however NG drives the bus. There stuff.Maybe there not trying to follow industry standards as well. Maybe more about simplisitc use and most things being automatic. You have some people to blame as most average home users just want to hook something up and have it work wiht out much hassle to fiddle with the internals. NG isn't the only one to take this into account in some of there products.
Something you can post here about:
https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
Good Luck.
Breggen wrote:
I understand that "You can always get a router that has the QoS features you need and use the Orbi system in AP mode. " but it is disappointing that the Orbi does not have easily configurable QoSs settings. It is an expensive router.
The Orbi is the most powerful mesh router that is made. The Linksys Velop is probably in second place in terms of range for a triband mesh system. I wanted the most powerful mesh router system so I got the Orbi.
Also, the Orbi has has more LAN ports on the router and the satellites than the Velop system does, and the Orbi has a USB port.
However the Velop has a much better app and a better browser management page. They have better UI's and more features, like QoS settings.
With the Velop app you can easily prioritize devices and in the browser management you can set a variety of QoS priorities.
The Velop app also tells you which satellite or router that each device is connected to and which band it is connected on (2.4 or 5). The Velop app has many other "advanced features" that can be set in the app. The Orbi app is close to useless.
QoS settings are an industry standard for most mid level routers in 2018. Orbi is a 370-1000+ dollar mesh system. For those prices it should include the features that are industry standard for even mid priced routers. Also, there is no reason that the Orbi app needs to suck as much as it does.
Netgear needs to hire the few more coders and technicians necessary in order to make a decent app and implement the expected features on the Orbi. The Orbi is a flagship product for them. They are a multi-national company worth more than a billion dollars.
If you google the problems that Orbi has had you will see that for a long time wired ethernet backhaul was either not implemented or not working correctly and the USB ports were not functional. There were also many users who experienced connectivity issues for several versions of the firmware. It took Netgear a long time, like more than a year, to fix these issues and turn on these promised features.
Imagine the cost involved in research and development and marketing and advertising for any new router or product being sold at this scale, much less one utilizing new tech like mesh networking.
What kind of dysfunctional corporate bureaucracy must be taking place in Netgear's management for them to highly damage the reputation of one of their flagship products by not giving it the support it needs after launch?
Hire the people you need and stop ruining your own products!- BreggenJun 28, 2018Star
If anyone does go down this road of setting QoS priorities on these hidden pages it might be important to remember to set the MAC address of any Orbi satellites at the highest priority.
Even though the satellites supposedly have their own dedicated backhaul channel you can find them listed as one of the connected devices. In the Circle app they are bunched up in the same list as all the other devices and shows their MAC address just as it does with all the connected devices.
In the Orbi app they have their own page in the app; which only tells you that they are connected and gives no other info (pathetic).
And in the Orbi web login page they have their own separate row in the connected devices list and the status of the backhaul channel is described as "Good" or "Poor" or "None".
My one great fear with all of this is that turning on the QoS and setting priorities would somehow mess up the backhaul communication system.
If the Orbi app or web login page gave info about which band devices and satellites were connected to and at what speeds they connecting then that fear could be put to rest.