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Daddykev's avatar
Daddykev
Aspirant
Aug 21, 2020

Hoping to get my devices to choose 5ghz on Orbi RBK23

hi there, I recently installed my orbi and its working quite well. I have a 2 story plus basement house. My router is in my basement and a satellite is on each level of the house. I'm finding in my one bedroom upstairs, my phone is constantly wanting to connect to 2.4ghz, but in the other bedrooms it stays on 5ghz. Im looking to make sure my 5ghz devices are picking 5g. Any help is much appreciated.

7 Replies

  • The orbi devices band steer based on bandwidth needs and connections strength. That 1 bedroom might have a degraded signal for the 5ghz which its why the phone is ending up on the 2.4ghz. 

    You could always try turning down the broadcast power of the 2.4ghz but it might negatively impact your 2.4ghz devices. 

    • Daddykev's avatar
      Daddykev
      Aspirant
      Is it possible to turn down the 2.4ghz signal just on the upstairs satellite?

  • Daddykev wrote:
    hi there, I recently installed my orbi and its working quite well. I have a 2 story plus basement house. My router is in my basement and a satellite is on each level of the house. I'm finding in my one bedroom upstairs, my phone is constantly wanting to connect to 2.4ghz, but in the other bedrooms it stays on 5ghz. Im looking to make sure my 5ghz devices are picking 5g. Any help is much appreciated.

    How are your Satellites place with regard to distance from each other and the Orbi router? Is Daisy Chaining turned on or off. If off turn on, if on turn off, to see if it makes a difference.

    Try forgetting the WIFI on the phone and then relogin to the WIFI. 

    • GMoGoody8's avatar
      GMoGoody8
      Luminary

      The GUI setting for transmit power is for all devices. If you feel adventurous you could telnet into the Satellite and try to reduce the transmit power that way. There is a thread for advanced users with tips and tricks that might have the commands for that.  Caveats to doing stuff like this is you could brick devices or screw them up, and sometimes settings set this way don't survive a reboot. 

      • Daddykev's avatar
        Daddykev
        Aspirant
        I would definitely not be up for that, I am a complete idiot.

        I'll try to look into the GUI setting