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Forum Discussion
How to connect to Comcast internet
Can’t get my xfinity modem to allow orbi to access network. Have followed all instructions. Can anyone help? Thanks, Jon.
You may need to add the mac address of the orbi to the allow list of the xfinitys modem.
DarrenM
The Comcast modems don't need any MAC addresses whitelisted. As long as the modem's MAC address is known to Comcast then anything connected to it should work. Does your computer get internet if connected directly to the modem, i.e., without the Orbi? What exact setup choices are you using?