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Forum Discussion
Jonsax21
Nov 14, 2017Aspirant
How to connect to Comcast internet
Can’t get my xfinity modem to allow orbi to access network. Have followed all instructions. Can anyone help? Thanks, Jon.
st_shaw
Nov 17, 2017Master
To start, try leaving the comcast in router mode, disable its WiFi, and set Orbi to Access Point mode. That'll get you the benefits of Orbi's WiFi coverage.
I've seen several reports of Comcast modems not providing Internet when set to bridge mode, so it is probably not an Orbi issue.
Jonsax21
Nov 21, 2017Aspirant
st_shaw, Thanks for your reply. I don't know how to set the Orbi to "access Point Mode." I can find no such option in the app or in the instructions that came with it . . . Can you advise? Thanks.
- st_shawNov 21, 2017Master
Using a web browser, log into the Orbi's web admin GUI, located at the IP address of the Orbi.
Navigate the menu system to: Advanced -> Advanced Setup -> Router /AP Mode.
Select AP mode.
Make sure you wire the Orbi to your Comcast modem as shown in the AP Mode GUI diagram. You must connect the yellow Internet port to a LAN port on your Comcast modem.