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Forum Discussion
How to connect to Comcast internet
Can’t get my xfinity modem to allow orbi to access network. Have followed all instructions. Can anyone help? Thanks, Jon.
To start, try leaving the comcast in router mode, disable its WiFi, and set Orbi to Access Point mode. That'll get you the benefits of Orbi's WiFi coverage.
I've seen several reports of Comcast modems not providing Internet when set to bridge mode, so it is probably not an Orbi issue.
st_shaw, Thanks for your reply. I don't know how to set the Orbi to "access Point Mode." I can find no such option in the app or in the instructions that came with it . . . Can you advise? Thanks.
Using a web browser, log into the Orbi's web admin GUI, located at the IP address of the Orbi.
Navigate the menu system to: Advanced -> Advanced Setup -> Router /AP Mode.
Select AP mode.
Make sure you wire the Orbi to your Comcast modem as shown in the AP Mode GUI diagram. You must connect the yellow Internet port to a LAN port on your Comcast modem.
Sorry, how do I find the IP address? The address I find from the wifi signal that appears on my phone looks to be a generic IP address and when I try to go to it, I get a "This site can't be reached" screen . . .