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Forum Discussion
How to connect to Comcast internet
Can’t get my xfinity modem to allow orbi to access network. Have followed all instructions. Can anyone help? Thanks, Jon.
Using a web browser, log into the Orbi's web admin GUI, located at the IP address of the Orbi.
Navigate the menu system to: Advanced -> Advanced Setup -> Router /AP Mode.
Select AP mode.
Make sure you wire the Orbi to your Comcast modem as shown in the AP Mode GUI diagram. You must connect the yellow Internet port to a LAN port on your Comcast modem.
Sorry, how do I find the IP address? The address I find from the wifi signal that appears on my phone looks to be a generic IP address and when I try to go to it, I get a "This site can't be reached" screen . . .
Tried that. Tells me I'm not connected to Orbi's wfif network . . . I thought I was making progress. Tried a new thing: in my laptop's (MacBook pro 13") network preferences, I selected the Orbi network name. Below, I selected "Connect" next to 802.1X WiFi". This then took me through an entire set-up of the orbis wiFi station and extender. When I was done and had changed the password and saved all that, I was certain I had found the way to connect. But when I tried to connect, there was still no WiFi access to the internet. I tried restarting the Orbi. No change. Why is this so difficult? This is very frustrating!
You should not be selecting 802.1x. This is a special authentication protocol used in corporate networks. Orbi doesn't support this, as far as I know. Selecting this feature might prevent you from connecting to Orbi's WiFi network.
It should not be hard to setup, but you do need to log into the router to configure things, so you need to know how to find the IP address.
On your MacBook, delete the Orbi WiFi network in the network preferences. This should remove the 802.1x settings.
Now connect to Orbi WiFi again. After you are connected to Orbi's WiFI, option click the wifi icon at the top of the screen. You should see a line that says Router: 192.168.1.1, or 10.0.01, or similar. That's the IP address of your Orbi in router mode. Now open a web broswer and go to http://192.168.1.1 But, replace 192.168.1.1 with the IP address of your router shown in the previous step.
Now, you can log in and change Orbi to AP mode. The default password is admin/password.
You can fefer to the manual here: http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf