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Forum Discussion
How to connect to Comcast internet
Can’t get my xfinity modem to allow orbi to access network. Have followed all instructions. Can anyone help? Thanks, Jon.
Just purchased this and installed it yesterd, Comcast tried to go to bridge mode with my Comcast Arris router/modem....of course it didn't work....so they left the 2.4 and 5.0 bands active on the Arris router so i could connect to the Orbi router.
my questions are - will this interfere with optimal speed? how do i turn it off without having to redo everything? current Orbi wifi speed is pretty good throughout all rooms
What is the Model# of the Arris modem/router combo?
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.
jp4120 wrote:
Just purchased this and installed it yesterd, Comcast tried to go to bridge mode with my Comcast Arris router/modem....of course it didn't work....so they left the 2.4 and 5.0 bands active on the Arris router so i could connect to the Orbi router.
my questions are - will this interfere with optimal speed? how do i turn it off without having to redo everything? current Orbi wifi speed is pretty good throughout all rooms
Model Number is RBK33
I am not home, my wife just called and said the internet dropped - had to reset it from Comcast but wondering if this is due to the way i am configured. I will try to go into the router and disable all wifi radios on the modem.....but wont the Orbi router automatically pick up the IP address? i want to avoid having to call comcast again since its always painful.
What is the Model# of the Arris ISP modem/router combo? Not the RBK.
