NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mtschirret
Mar 22, 2018Aspirant
How to Enable Access to Devices with Orbi Setup as an AP Behind AT&T BGW210
Hi all--first post. i have an Orbi RBR50 setup as an access point behind my AT&T Gigapower BGW210 combo router/modem. I have both radios turned off on the AT&T, and the network works great connecting to the Orbi. The issue is that I need to be able to limit my son's access to the internet and would like to do so via the Orbi app (device access can be paused/resumed), but that option is "greyed out" for all devices. When I had TWC, I could use this feature.
I am assuming this is becaise the Orbi is acting as an AP and not router, but is there a way to get usage of those controls back? The same applies for the Disney Circle app--I cannot use it. Any help would greatly be appreciated.
Thank You,
Michael Tschirret
5 Replies
- FURRYe38Guru - Experienced User
You will need to switch from AP mode back to Router Mode to use those features. You can and it will continue to work, however since you have a router already before the Orbi, you'll need to set up an IP address reservation that the Orbi router gets from the ISP modem on the modem. Then input this IP address into the Modems DMZ. Save settings and reboot both modem and Orbi router. Then you'll have access to the grayed out features.
- mtschirretAspirant
Thank you very much. I hate to ask, but how do I set up an IP address reservation that the Orbi router gets from the ISP modem on the modem, then input this IP address into the modem's DMZ? I have a setting for "Cascaded router", which is set to "on", and I input the Orbi's IP address. It is also asking for the Network Address that defines the range of IP addresses available to clients of the cascaded router. The subnet mask is filled in. Am I in the right place? If so, what should I use for the network address?
Again, my thanks.
- FURRYe38Guru - Experienced User
The IP address reservation is done ON the modem, not the Orbi router. Set a IP address reservation that the modem gives to the Orbi router ON the modem. You'll need to log into the modems web page and do this here. Along with using the DMZ for this IP address.