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Forum Discussion
I’m experiencing network outages in my outages in my area
Hello I’m experiencing network outages in my outages in my area. If they are just related to a temporary glitch in my network provider modem, that is connected via LAN cable to my orbi the local net...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
If your experiencing issues with the ISP modem, then you'll need to contact the ISP and have them help you check there signal lines up to the modem and ensure the modem is in good working order. That is there responsibility.
Might set up some IP address reservations on the Orbi RBR for your devices:
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
Be sure to disable any MAC Address randomizers on phones and pads while at home:
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