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Forum Discussion
P95357
Mar 02, 2025Guide
Impossible to install Arlo Go2 camera on Orbi RBK53
The Arlo Go2 camera needs a phone with the Arlo app connected to 2.4GHz. The RBK53 won’t let me choose the network, and the phone always connects to 5GHz. I’m not sure if there’s a way to temporarily ...
CrimpOn
Mar 02, 2025Guru - Experienced User
The original Orbi WiFi router (RBR50) has an option on the web interface to disable broadcasting the SSID on 5G.
It is on the Advanced Tab, Advanced Setup, Wireless Settings:
On the phone,
- "Forget" the Orbi WiFi
- Turn WiFi off and back on
- Search for your Orbi WiFi
- Enter password and Connect
Only the 2.4G WiFi will be visible and the phone should connect at 2.4G
After the camera is set up again, enable SSID broadcast on 5G again.