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Forum Discussion
installation of satelite
I bought a RBR40.
I bought a RBS40v to extend the signal. After I get to the QR code, it tells me to re-boot the modem. I cant install it completely. It says to go to settings / wifi / and log into ORBI (or I guess my network name) I dont see IRBI but do see my network name but I cant go passed here.
My app recognizes the router and satelite. The satelite says no devises are found.
What am I missing?
HELP !
10 Replies
sandy641 wrote:I bought a RBR40.
I bought a RBS40v to extend the signal. After I get to the QR code, it tells me to re-boot the modem. I cant install it completely. It says to go to settings / wifi / and log into ORBI (or I guess my network name) I dont see IRBI but do see my network name but I cant go past here.
My app recognizes the router and satelite. The satelite says no devises are found.
Just to be clear, the RBR40 and the RBS40v are both "new" (not used by someone else previously) and this is the first time they are being set up?
Generally speaking, most people set up the router first, all by itself. Once it is working, they use the menu option "Add a satellite" to connect the satellite. When the Orbi is brand new, it broadcasts a WiFi signal with a name that is printed on the product label, usually ORBIxx (where xx are two digits, such as 41 or 83).The WiFi password is also printed on the product label.
Thanks for the fast reply.
The ORBI router seems to be working fine (an EBAY purchase). It has been working for a few weeks now.
The ORBI satelite is refurbished from Amazon. I bought it as an extender and it arrived yesterday.
My app has lost the satelite but it was listed after several attempts previously
I went on the Netgear website and registered the satelite.
Just a minute ago, it found one of one satelites and brought me back to a detecting satelite screen and it cant find the satelite. But, the satelite is back on the dashboard of the app.
I think the color is magenta (looks blue to me) and it is very close to the router (about 2 feet away).
It should be on ORBI mode.
What am I doing wrong?
And,
the ORBI satelite tells me that it is ready for set up.
But, when I go to the app, none of the choices find the satelite and link it to the router.
My WIFI shows a Netgear signal but both passwords on the ORBI dont satisfy the app so it might be a neighbor's device.
