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Installed Orbi and data usage quadrupled!
I purchased and installed an RBR50 AC5000 with a Satellite RBS50 on July 5. It worked great. I had much more coverage for our house/property and all our devices were able to connect from everywhere a...
The Orbi makes three types of requests from the router itself:
- makes a request to www.netgear.com every 5 minutes to check if the router has an internet connection.
- makes a request to updates1.netgear.com hour to check for new firmware updates.
- on the latest version, makes a request to nimbus.bitdefender.net every 1 minute. Netgear repackage bitdefender for the Armor security product but who knows why it needs to sent day every minute even when not enabled.
Since the excessive data usage problem does not occur for everyone and occurred before the latest release, I suspect the problem is that the router has the stored the incorrect firmware version (that is the version it's tracking does not match the actual installed version) and is consistently downloading firmware in an attempt to update it. If so, then updating to the latest version, 2.3.0.32, should fix the problem since firmware updates are no longer automatically downloaded.
If updating to the latest firmware is not an option, try disabling the auto update, https://community.netgear.com/t5/Orbi/Disable-auto-update-of-orbi-firmware-additional-steps-needed/m-p/1576010
You might try a full factory ERASE on the RBR and setup from scratch to see if this continues after updating FW.
I presume the system should not be needing to make all these requests in such short order.
yata001 wrote:
The Orbi makes three types of requests from the router itself:
- makes a request to www.netgear.com every 5 minutes to check if the router has an internet connection.
- makes a request to updates1.netgear.com hour to check for new firmware updates.
- on the latest version, makes a request to nimbus.bitdefender.net every 1 minute. Netgear repackage bitdefender for the Armor security product but who knows why it needs to sent day every minute even when not enabled.
Since the excessive data usage problem does not occur for everyone and occurred before the latest release, I suspect the problem is that the router has the stored the incorrect firmware version (that is the version it's tracking does not match the actual installed version) and is consistently downloading firmware in an attempt to update it. If so, then updating to the latest version, 2.3.0.32, should fix the problem since firmware updates are no longer automatically downloaded.
If updating to the latest firmware is not an option, try disabling the auto update, https://community.netgear.com/t5/Orbi/Disable-auto-update-of-orbi-firmware-additional-steps-needed/m-p/1576010
- 900GB+ per month with Orbi.
This month without Orbi, I’m at 334GB with one week left.
Usage is pretty much cut in half.What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
There is more recent FW available.
All 50 series:
You might try a full factory ERASE on the RBR and setup from scratch to see if this continues after updating FW.
roberto1234 wrote:
900GB+ per month with Orbi.
This month without Orbi, I’m at 334GB with one week left.
Usage is pretty much cut in half.I'm curious to see if resetting to factory settings after updating the fw resolves your issue. Since I've had the Orbi I've hit my 1TB limit 3 times now in the past 5 months. I just updated the firmware but haven't reset to factory yet.
The usage and the lack of per device traffic monitoring are making me think of switching over to something else.
