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Forum Discussion
pawan2003
Mar 24, 2020Initiate
Intermittent disconnection of wifi after upgrading firmware to 2.5.1.8
Hi All! Ever since I upgraded my firmware to version 2.5.18, my wifi seems to disconnect frequently. This is particularly felt while using apple products. Also, my phone and ipad tend to connect dir...
- Retired_MemberMar 24, 2020
pawan2003 wrote:Hi All!
Ever since I upgraded my firmware to version 2.5.18, my wifi seems to disconnect frequently. This is particularly felt while using apple products. Also, my phone and ipad tend to connect directly to the router instead of the satellite located close by.
2.5.18 has issues....get rid of it
Why did you upgrade?
FURRYe38
Mar 24, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
https://community.netgear.com/t5/Orbi/Orbi-model-RBR50-keeps-dropping-connection-during-Zoom-calls/m-p/1874136/highlight/true#M84647
pawan2003 wrote:Hi All!
Ever since I upgraded my firmware to version 2.5.18, my wifi seems to disconnect frequently. This is particularly felt while using apple products. Also, my phone and ipad tend to connect directly to the router instead of the satellite located close by.
- Retired_MemberMar 24, 2020
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last FW update?
factory resets are for loss password