NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Intermittent internet connectivity outage with Orbi?
I just installed my new Orbi router yesterday, replacing a Nighthawk R8500. I believe that overall wireless coverage has improved, though top-end performance is not quite as high (measured via fast.com). That's fine for me, and the only router feature I miss is being able to have separate 2.4Ghz vs. 5Ghz SSIDs (so I'm grudgingly switching to the new-fangled way of naming the two wireless networks the same),
I've upgraded the Orbi firmware to the latest available - V1.2.0.6. What's concerning is that my 2 Nest cameras (Dropcam Pros) have individually reported going offline today at 7:12am, 10:58am, 1:12pm. I didn't notice any internet outage myself today. Each time I receive the offline email I check and the camears are online again. I never received these before today while using my R8500 or older wireless routers, so it's not Nest/Dropcam.
I looked at the Orbi admin website Interrnet Port... Show Statistics and it shows WAN/LAN/WLAN up time for the entire day (i.e., no reset and up times > 14 hours). I also looked at Advanced... Administration... Logs during the offline times and other than spurious [DoS Attack: RST Scan] entries (that normally appear throughout the logs), nothing seems to indicate an outage.
Has anyone else notice camera outages? Thoughts on what this might be? I'm hoping that a firmware update will iron out these intermittent outages.
I read in the other "Ring Door Bell" thread that a customer had better results after disabling "Enable Implicit BEAMFORMING". So I tried that just to see what happens. It's probably too early to tell yet, but my 2 Nest cameras have only disconnected once in the past 2 days and I think that's because there was a power outage at my house today (I wasn't home and both cameras went out at the same time, something the intermittent outages haven't done).
245 Replies
Will the next version of the firmware address the random drop issues with beamforming enabled?
- Drops are occuring for me on all apple
devices not just restricted to Nest.
The performance hit with beam
forming disabled in my house is dramatic 50%+ drop in throughput.
the strange part is the dropouts on apple
devices only occurs about 3-5 days after a router reboot.I have been mentioning this eversince 18 came out it is not stable for iOS devices reboots every other day, factory resets weekly or disabling beamforming is NOT the solution. I best hopes are Netgear Engineering are reading these posts from loyal customers who know that Orbi has tremendous potential and is a matter of a solid stable Firmware
I returned it today. Never again with Netgear.
Anyone had any update re drop outs with Orbi and nest cams? I have 2 internal cams and 2 external and all drop periodically if i turn on beamforming. As suggested have turned off in Advanced settigs for now until Netgear find a fix, but its frustrating and not what i expect for a router of this price
- I suspect most of the developers won't get back to a regular schedule until Monday or Tuesday.
Nest working here without beam forming, I too would like to turn this feature on, besides price it's one of the features highlighted on the packaging and marketingThat is the hope the new Firmware will address this issue and also instability for iOS devices connection drops
Just to add $.02.
1. Nest Cam loose connectivity frequently even with implicit beam forming turned off.
2. Did not have this issue before installing ORBI system.
3. In the past I have steered away from Netgear products bc of previous experience with netgear bugs not be resolved.
4. Like the Orbi system other that the issue Nest is having.
5. I would be nice to see what is attached where in consolidated view.
I really wanted the Orbi but due to the Nest issues I decided to go with Google WiFi instead. It's been great so far and there are no issues what-so-ever with the Nest/Dropcam camera.
TechnologyGuy wrote:I really wanted the Orbi but due to the Nest issues I decided to go with Google WiFi instead. It's been great so far and there are no issues what-so-ever with the Nest/Dropcam camera.
It's unfortunate that you were scared away from even trying Orbi just because of this and other problem reports in this forum. To reiterate, virtually everyone has no issues with Nest/Dropcam cameras as long as "implicit beamforming" is disabled. I have 2 Dropcams and 3 Nest cameras and had zero issues what-so-ever after setting this option off. I've read a very small number of people reporting camera disconnect problems even after making this change, but the vast majority are fine after this workaround. The implicit beamforming feature was enabled by default in the first firmware versions but the default has since changed.
Also, I personally did not notice any noticeable performance differences with implicit beamforming on (I've tried switching it back on after each firmware release, but switched back) so I don't really care that it's off. Therefore it doesn't bother me that the feature is not available to me right now and nor do I worry that I paid $X for this router and can't enable this feature. What really matters to me is that overall wireless performance in my house and the Orbi has been terrific so far, i.e., much better than the many previous top-of-the-line wireless routers I've tried over the years. Orbi and the other competitive "mesh" routers are a great improvement!
>> To reiterate, virtually everyone has no issues with Nest/Dropcam cameras as long as "implicit beamforming" is disabled.
But I don't want to disable Implicit Beamforming. If you're okay with disabling it then that's great for you (sincerely) but I personally would rather not have to turn it off.
>> What really matters to me is that overall wireless performance in my house and the Orbi has been terrific so far, i.e., much better than the many previous top-of-the-line wireless routers I've tried over the years.
Absolutely, overall wireless performance is what really matters. Luckily for me, the Google WiFi product has also been terrific so far, and also much better than the many previous top-of-the-line wireless routers I've tried over the years. The fact that I saved $100 over the Orbi makes me feel good about my purchase, and not having to disable Implicit Beamforming makes me feel even better.
I got my Orbi setup yesterday and thanks to this thread, I've got at least the first 24 hrs with zero problems. 15 devices connected via wifi at full WAN speed everywhere inside my house and 75% of full 235mbps connection in my backyard. Very happy about that.
Mu-mimo ON for multiple ROKU streams
Implicit beamforming OFF, thereby relying on only the Explicit beamforming that is enabled by default
Laptops, phones, rokus, Harmonys, Tempurpedic, Mak pellet smoker all connected continuously. Happy camper here, I don't plan on turning on Implicit beamforming as all my devices are working fast and flawless without it. This is better in my house than the R8500 and EX7300 extender. It's like having 2 great access points hardwired together without worrying about running LAN cable.
Linksys came out with the Velop Tri-Band. Sounds very similar to the Orbi. It is offered in packages of 3, 2, and 1 nodes.
it's more expensive at $500 for the 3 node, but if two nodes are enough it's $349.
I've been happy with Google Wifi, but I'm going to give the Velop a try. I'll report back in a few days.
verdugan wrote:Linksys came out with the Velop Tri-Band. Sounds very similar to the Orbi. It is offered in packages of 3, 2, and 1 nodes.
it's more expensive at $500 for the 3 node, but if two nodes are enough it's $349.
I've been happy with Google Wifi, but I'm going to give the Velop a try. I'll report back in a few days.
Check the reviews for the Velop (smallnetbuilder).... not ready for primetime
- I ran a 3 pack Velop for 1 day and returned it. I was only getting 30-75% of my WAN speeds wirelessly. Really odd, I chalk it up to immature firmware but YMMV.
- I could have saved you the headache. I returned my google wifi for the Velop. Hugh mistake. I have now returned the Velop and I'm using my Orbi till my new Google wifi gets delivered. Then the Orbi will go back on the closet.
I can confirm that ,after disabling the implicit beamforming option, my nestcams are working perfectly. I'm waiting for a Velop but I'll probably return it as soon as it arrives.
I tried a Linksys EA9500 with 2 RE7000 and the performance was not good, although the cameras worked flawlessly (no disconnection whatsoever). The backhaul channel between the satellites is a big plus. Same placement as the RE7000 and the speed tests give me 125 Mbps, while the RE7000s go no further than 50 (on the 5ghz band).
I have 10 nestcams and 6 arlo, and they eat a sizeable amount of bandwidth during the day, so I might add another cable modem connection for the cameras and the security system alone, and leave the other one just for the computers.
trueno wrote:I can confirm that ,after disabling the implicit beamforming option, my nestcams are working perfectly. I'm waiting for a Velop but I'll probably return it as soon as it arrives.
I tried the Velop. It has a lot of similar issues as Orbi, one of them dropping Nest Cams. I spent several hours on the phone with tech support that included channel optimization, full resets, experiment with node placement, etc. No luck. It's just not ready for prime time IMO. I don't mind doing a few minor tweaks, but Velop required more than that, much more than I was willing to do. For $500, I expect it to work pretty much out of the box. It did not, not even close, so I returned it after two days.
Since then, I've been watching this forum. Hopefully Netgear will fix Orbi's issues that have come up repeatedly here, namely that of iOS and Nest Cam disconnects. Once they do, I'd love to give it a try. Until then, I'll have to be content with my Airport Extreme. It may not have the potential of Orbi, but at least I have steady, reliable wifi without the frustration of essentially being a beta tester. I readliy admit that I do not have the technical knowledge of many here, nor do I have the time or desire to dive deep into this stuff. Just not my thing. That said, I appreciate everyone's feedback of the system's overall performance. Thank you!
