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Forum Discussion
DCP4971
Sep 23, 2017Luminary
Internet dropping on Orbi V2.0.0.72
V2.0.0.72 was fine initally, but I'm not overly impressed with how it handles dropping internet. I suspect my ISP supplied router is periodically (and far too frequently) dropping it's connection for...
Ely
Sep 23, 2017Luminary
Why would you use your ISP's supplied router when you have the Orbi? if I was you I would just disable Wi-Fi on it and run the Orbi as the router, I suspect you have a Router/Modem combo from your ISP, just disable the router part.
Also you have tried updating to V2.0.0.74 on your Orbi? .72 is no longer the latest.
DCP4971
Sep 23, 2017Luminary
Ah, the important bit that I missed.. Am using Orbi as my AP, the Cable modem is just the gateway with Wifi disabled - my suspicion is that this is dropping the internet and Orbi has been struggling to handle this.
I've installed .74 this afternoon, so seeing if that makes things more stable.
- ElySep 23, 2017Luminary
Why use Orbi in AP mode though? Orbi is a wonderful router.
- DCP4971Sep 23, 2017Luminary
A fine question..previous router got best performance that way. Changed Orbi and still get my 300+ Mbps. Thanks for the tip!
- AzJazzSep 25, 2017Apprentice
Hi, DCP4971 - I believe that I have experienced the same issue you are seeing when my Cisco CM-400 drops the internet connection.
You can read this about a solution for the Orbi losing its configuration in this thread: Here
The short version: Your Orbi may be having issues or conflicts with the modem's 192.168.100.1 IP address on your LAN. To fix the problem, you should try setting your DHCP address range to 172.16.1.xxx / 255.255.255.0. It works for me. You can try unplugging your cable modem manually to drop the connection to see if your Orbi retains its configuration properly.
Cheers,AzJazz