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Forum Discussion
Internet dropping
I have an orbi RBR50 with 1 sat RBS50 and it's been solid for over 2 years but now I have an issue where the wifi internet drops. I have a laptop hard wired into the RBS50 and the internet stays on with hardwire but for all the wifi devices hitting that it fails. The only quick fix is to reboot the main router the RBR50 and then wifi comes back. I am on V2.7.2.104. When the internet goes out and I log into the router the sat says "no internet" under firmware update.
10 Replies
Hi
Recently this has also been an issue for me. Wondering if it has to do with the firmware v.2.6.2.104, updted last month. Previously never had this issue
I am wondering if just shutting off the sat would make a difference?
please do a search in this forum
V2.7.2.104 is faulty and Netgear is working on a fix.
so downgrade or just wait for patch?
Mordeeb wrote:so downgrade or just wait for patch?
your choice
the note from the moderator here said it was tied to the DST & the Traffic Monitor
Hi Orbi Community,
Engineering was able to discover the cause of this issue and they are working on a fix in regards to the disconnections.
The issue comes from Traffic meter while daylight saving is enabled. The quick workaround is to disable the traffic meter.
To disable traffic meter:
Access orbilogin.com > go to ADVANCED Tab > Advanced Setup > Traffic Meter and uncheck Traffic MeterWe appreciate all your cooperation and patience working with us. We will provide update once we have the fix firmware.
Regards,
Blanca
Community Team
Same issue here. Internet drops very frequently for the last 5 days. Have to reboot the router to fix it. The internet status shows offline.
Looking at the forums, turned off the traffic meter and the internet is back without having to restart. Not sure how long it will last this time.
Spending lot of time to troubleshoot. Painful.
