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Forum Discussion

Teodelas's avatar
Teodelas
Follower
Jul 18, 2019

Internet stops working once a day until a Test is done

Once a day, almost on schedule, Intenet via Orbi will stop working. Internet status says Connected. I click Test and then the Internet starts working. I've updated to the latest firmware. Any ideas what could be causing this? Are there logs I could look at to see relevant errors?

3 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jul 18, 2019

    What mode is the Orbi, router or Access Point (AP)?

    What is the Orbi connected to (brand and model)?  What mode is that device in? (modem only, modem/router, etc.)

     

    Thanks

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User
      Jul 19, 2019

      It would also be interesting to know about the Orbi DHCP "lease".  Usiing the Orbi web interface, select the Advanced Tab->Advanced Home, then click on Connection Status.  It will show when the DHCP lease was obtained (some many hours/minutes/seconds ago) and when it is set to expire.

       

      On the Advanced Tab, under Administration, there is a log file.  It definitely shows when the Orbi does a "Test".